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This is for all the local Arabic speakers who are based currently in Athens, Greece! Are you great with people, & really fluent in both Arabic & English? Do you enjoy handling fast challenging situations & providing support in regard to the account of the customers? If you want to take advantage of your previous working experience in the customer service field & join a trusted & fast-growing firm with offices in the centre of Athens, then look no further! Our client has grown to a large international investment firm & been transformed to a true industry leader, striving for the opportunity to help everybody realize their investment goals, like only a big broker can.
Job Responsibility:
Dealing with clients’ inquiries via live chat, email & telephone (by prioritization)
Performing account analysis & taking actions as required
Promoting available products & new features services to account owners
Developing & maintaining excellent relationships with prospective & existing clients
Cooperating effectively with other departments as required
Contributing to team effort by achieving targeted results
Requirements:
Native level in Arabic
Fluency in English
An EU work permit
PC literacy
High adaptability in dynamic working environments & rotating shifts
Strong communication skills, both written and verbal
Client-centric mindset
Be positive, upbeat and thrive on helping others in a friendly way
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