Ar/collections Specialist

• Conduct outbound and inbound calls to business clients and customers to address outstanding invoices and payments
• Post, track, and manage invoices to ensure accuracy and timely updates
• Utilize accounting software systems to maintain financial records and support collection efforts
• Collaborate with internal teams to address billing discrepancies and resolve payment issues
• Monitor accounts receivable aging reports and follow up on overdue accounts
• Provide clear and precise communication to customers regarding payment terms and account status
• Use tools like Excel to organize and analyze data for reporting purposes
• Learn and adapt to software systems such as Sage and other industry-specific platforms
• Maintain compliance with company policies and procedures related to collections and financial transactions
• Deliver exceptional customer service while managing sensitive financial information

• Previous experience in accounts receivable, collections, or a related field
• Proficiency in accounting software and tools, with the ability to adapt to new systems
• Basic knowledge of Excel for data organization and reporting
• Strong communication skills, both verbal and written, to interact effectively with customers and team members
• Ability to handle high-volume calls and manage multiple tasks efficiently
• Detail-oriented mindset to ensure accuracy in financial records and processes
• Familiarity with CRM systems and billing functions is a plus
• Commitment to maintaining confidentiality and professionalism in handling customer accounts

Familiarity with CRM systems and billing functions

• Medical, vision, dental, and life and disability insurance
• Access to 401(k) plan
• Access to top jobs
• Competitive compensation and benefits
• Free online training