APS5 Project Officer

• Assist with monitoring program activities, drafting business cases and executive briefs, and supporting the implementation of workload management and performance reporting strategies
• Extract and interpret data using technical tools such as PACE, SAS, and Advanced Excel (including Power Query/Pivot Tables)
• Manage workflow routing and permissions, and support data-driven decision making using agency business systems like PACE and SAP CRM
• Translate complex technical information and jargon into clear, evidence-informed, and accessible recommendations for internal stakeholders
• Manage workflow requests through JIRA triage and maintain comprehensive project documentation
• Actively identify learning areas and apply new skills to enhance project outcomes

• Australian Citizenship is Mandatory
• Strong Communication skills - Written and Verbal
• High Competency in MS office Suite
• JIRA or Salesforce
• Government experience is highly desirable
• Advanced Microsoft Excel skills are essential
• Experience with business systems such as JIRA or Salesforce is highly desirable
• Strong analytical judgment to resolve issues and make evidence-informed decisions
• Strong understanding of, or the ability to quickly learn, PACE and SAP CRM government operating systems
• Proven ability to work effectively with minimal supervision, manage competing priorities, and maintain effectiveness during major changes
• Customer-centric approach with the ability to cultivate relationships that build commitment and trust
• An understanding of NDIS legislation and the "Reasonable and Necessary" frameworks (Desirable)

• An understanding of NDIS legislation and the "Reasonable and Necessary" frameworks
• Government experience is highly desirable
• Experience with business systems such as JIRA or Salesforce is highly desirable

Superannuation