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The Apps Sup Tech Lead Analyst is a strategic professional who provides expertise in application support and leads the integration of functions to meet business goals. The role involves troubleshooting, system maintenance, risk analysis, and collaboration with technology and business teams.
Job Responsibility:
Partner with multiple technology teams to ensure appropriate integration of functions to meet goals
Identify and define necessary system enhancements
Analyze existing system logic, identify problems, and recommend and implement solutions
Provide expertise in area and an advanced level of understanding of the principles of apps support
Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis
Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals
Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Consider the implications of the application of technology to the current environment
Identify risks, vulnerabilities and security issues
Communicate impact and propose risk mitigation options
Act as advisor or coach to new or lower level analysts
Allocate work
Provide in-depth analysis with interpretive thinking to define problems and develop innovative solutions
Influence strategic functional decisions through advice and counsel
Perform other duties and functions as assigned
Requirements:
6-10 years experience
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
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