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Apps Fsa Fab Support Application Team Leader

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ASML

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Location:
South Korea , Icheon

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Apps SKH FSA (Fab Support Application) team plays a critical role in supporting SK Hynix customers to achieve DRAM/NAND production targets. The team focuses on defining on-product OVL/IMG/Prod issues, identifying root causes, and delivering solutions based on scanner expertise and data analysis capabilities. To achieve these objectives, the FSA Team Leader will be responsible for people management, representing the voice of the customer (VOC), and addressing requests from internal stakeholders.

Job Responsibility:

  • Set team targets aligned with ASML and Apps direction, and ensure alignment with team members
  • Drive initiatives to improve team culture, ways of working, and communication processes
  • Enhance the quality and efficiency of customer support
  • Lead the SKH FSA team, coordinate and execute the operational annual plan, with responsibility for the PPM/DAP cycle
  • Assign engineers and continuously optimize team staffing for effective customer support and ASML business needs
  • Develop and implement a technical skill and knowledge management plan
  • Identify potential talent and define retention strategies
  • Ensure compliance with ASML and customer safety and security guidelines
  • Understand customer business priorities and production strategies
  • Lead the team to resolve critical OVL/CD/Productivity issues
  • Interface with customers to address and close VOCs effectively
  • Extract key insights from VOCs and deliver it to internal stakeholders
  • Assign owners and support successful completion of product evaluations
  • Represent the team in VOC meetings and support relevant agendas

Requirements:

  • More than 8+ years of experience in a semiconductor environment (preferably in lithography, patterning, or metrology)
  • Bachelor's degree in engineering or related field in Optics, Physics, Mathematics, Chemistry, Electronics, Mechatronics, Semiconductor
  • An advanced degree (Master’s or Ph.D.) is preferred
  • Strong leadership skills to achieve team goals and develop team members
  • Logical thinking to lead discussions and define problems to identify root causes
  • Technical expertise in ASML hardware/software products or customer processes and preferred in statistical data analysis
  • Customer-oriented mindset: ability to understand VOC, build trust, and manage direct customer interactions
  • Ability to handle stress and demonstrate strong leadership in challenging situations
  • Strong communication skills, including oral presentations and slide preparation
  • Proficient in English both verbal and written
  • Native in Korean

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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