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The Applications Development Group Manager role is responsible for leading a team to deliver and implement new or enhanced application systems and programs. This role involves driving project oversight, collaborating with global teams, and ensuring delivery of scalable, best-in-class application solutions to meet organizational goals. The role demands technical expertise, leadership skills, and a strategic mindset.
Job Responsibility:
Manage multiple teams of staff and vendors/contractors to accomplish established goals and conduct personnel duties for the team
Provide strategic influence and exercise control over resources, budget management, and planning while monitoring delivery and end results
Establish and maintain regular and open communications with senior stakeholders from the Business and Operations
Drive the strategic recombination of platforms and applications to align with Digital First and future state goals
End-to-end staff and delivery management for several of the most critical application platforms utilized by Agency & Trust
Utilize in-depth knowledge of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Ensure essential procedures are followed and contribute to defining standards
Integrate in-depth knowledge of applications development with overall technology function to achieve established goals
Coordinate with management across the organization to lead annual and mid-year resource and budget planning and ongoing financial reporting/reforecasting activities
Work in partnership with the Global Office to provide accurate resource planning and hiring status to stakeholders and senior management
Provide organizational and cultural change leadership and change management
Provide evaluative judgment based on analysis of facts in complicated, unique, and dynamic situations including drawing from internal and external sources
Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary
Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi
Requirements:
5+ years of senior development management experience leading a team of managers overseeing local and remote application development, project management, business analysis, and quality assurance testing resources
10+ years’ hands-on experience developing applications including requirements, design, development, testing, implementation and ongoing support
3+ years’ experience delivering software solutions using an Agile/iterative methodology
Expertise working with the business to provide project governance, demand prioritization, and resource supply management to ensure proper capacity planning, resource allocation, and staff utilization across the teams
Extensive experience leading large technology programs and solution delivery teams inclusive of scope, scheduling, budgeting, and project planning in a matrixed environment with aggressive delivery goals
Expert communicator and negotiator with exceptional written, verbal, presentation, and interpersonal skills
Assist in the creation of standardized methodology and ensure implementation of the same, leading the transformation to Agile methodology for the department
Skilled multi-tasker with ability to manage numerous projects and tasks concurrently
Substantiated experience raising the bar on staff delivery performance and cultivating high performance work environments
Hands-on leader, visionary, and problem solver with a passion for excellence
Experience managing vendors through the full vendor engagement life cycle including creating RFPs and SOWs, negotiating contract terms, financial management, and holding vendors accountable to the engagement terms and deliverables
Ability to work hands on with team members to inspire and motivate all levels of staff towards both tactical and strategic delivery goals
Outstanding performer, persistent and pro-active leader, exceptionally detail oriented, and driven to exceed expectations
Experience using JIRA a big plus
Hands-on early career experience in a technical IT role preferred
ITIL certification a plus
Prior industry experience in Banking/Financial Services or Professional Services/Management Consulting a plus
Experience leading transformational programs and managing global technology teams a plus
Stable work history with at least 2 years average duration per employer, few breaks in employment, and with progressively increasing career responsibility
Nice to have:
Experience using JIRA
ITIL certification
Prior industry experience in Banking/Financial Services or Professional Services/Management Consulting
Experience leading transformational programs and managing global technology teams
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