Apprentice Optician Job at OPSM (Avon)

Apprentice Optician

OPSM

Location:
United States , Avon

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. The Apprentice Optician creates exceptional value in the lives of customers by delivering the LensCrafters Experience. Ensures customers are delighted by performing the key steps of our selling model.

Job Responsibility:

Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps: Greeting the Customer
Explaining the Process in a transparent way
Merchandise Selection
Fitting - AccuFit
Solve visual problems or challenges for customers
Tendering
Dispensing
Serves as a center of excellence for others with a focus on Right the First Time and modeling our CEE service and selling model
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary needs
Suggests improvements and recommends solutions to problems
Assists other retail associates with difficult and complex areas of customer product needs and prescriptions
Anticipates problems before they occur
explores underlying reasons for recurring customer problems
goes beyond symptoms to get at causes
strives to develop long-term solutions to problems
Shows patience and courtesy with customers
tracks down answers to unfamiliar questions or products
Educates the customer on LensCrafters’ guarantees and services including: Eyewear Protection Plan, eyewear care tips, complimentary adjustments and follow-up services
Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details
Ensures finished eyewear meets LensCrafters’ optical standards and customer requirements/requests
Strives to achieve “Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities
Takes personal ownership to achieve personal and store results
Serves as a role model for development and a technical resource for all
Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail
Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions
Explains to the customers “One Hour” processing and expected delivery times
Shows customers where to pick-up their glasses upon return to the store
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms
Maintains safe working environment for all associates/customers. Inform management of any potential safety opportunities (broken tiles, furniture, etc.)
Demonstrates safe work practices including the wearing of personal protection equipment in the lab

Requirements:

High school graduate or equivalent
Part of a sanctioned Apprentice Program
Strong customer service skills: communicator, listener and team builder
Knowledge of current optical theory and merchandise
Knowledge of current store merchandise
Strong basic math skills
Awareness of current fashion trends
Sales and service skills
Familiarity with POS, computers and calculators
Embrace new technology and change

Nice to have:

Actively studying for LensCrafters Quality, Fitting and Adjusting Program
Optical dispensing experience
Previous customer service and retail experience

What we offer:

Benefits/Incentive Information
health care
retirement savings
paid time off/vacation
various employee discounts
competitive bonus and/or commission plan

Additional Information:

Job Posted:
January 13, 2026

Employment Type:

Parttime

Work Type:

On-site work

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