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Apprentice Customer Services Agent

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Breedon Group plc

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Location:
United Kingdom , Breedon on the Hill

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Contract Type:
Employment contract

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Salary:

21258.00 - 23317.00 GBP / Year

Job Description:

Earn while you learn. No nights. No weekends. Real career progression. We’re looking for an Apprentice Customer Service Agent to join our Building Products team. This is a paid, full-time role where you’ll gain Level 2 and Level 3 Customer Service qualifications, fully funded by us, while learning on the job. You’ll work in a small, supportive team, speaking to customers, processing orders, solving problems, and building confidence every day. Breedon is the largest independent construction materials group in the UK, but we still work in close-knit teams where people support each other. You won’t be treated like “just an apprentice” here. You’ll be part of the team from day one.

Job Responsibility:

  • Speaking to customers and helping with orders and enquiries
  • Supporting sales and customer service teams
  • Learning how a large, successful business works
  • Building skills you can use for life (communication, organisation, problem solving)
  • Gaining real responsibility — with support always available

Requirements:

  • GCSE Maths & English (grade 4 or above)
  • Like working with people
  • Enjoy variety and learning new things
  • Want a stable job with future opportunities
  • Are ready to start a career, not just a job
What we offer:
  • Fully funded Level 2 & 3 Customer Service qualifications
  • 40-hour week, Monday–Friday (no shifts, nights or weekends)
  • 25 days holiday + bank holidays
  • Pension, life assurance & Share Saver scheme
  • All equipment provided
  • Support from a dedicated team and fellow apprentices
  • Clear pathways into permanent roles and progression

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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