Applications Support Analyst, Citi

Applications Support Analyst

Citi

Location:
India, Mumbai

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Applications Support Analyst 2 is a developing professional role. Learns and applies knowledge in monitoring, assessing, analyzing, and evaluating processes and data. Works to identify gaps and make recommendations on policies and procedures. Has experience in apps support procedures and related technical areas. Participates in process improvements, testing activities, and maintains applications in cooperation with the development team.

Job Responsibility:

Maintain, identify and define enhancements to existing applications and their operating environments, thus making recommendations for improvements
Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
Documents requirements
Partners with appropriate development and production support areas
Participates in validation and testing activities
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Exchanges ideas and information in a concise and logical manner
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation

Requirements:

4-6 years experience or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Experience with SQL, Unix
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate

Additional Information:

Job Posted:
June 18, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.