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Service Stream are on the hunt for an experienced Applications Manager to join our GBIS team! We don't manage applications; we engineer organizational efficiency. We believe that the true value of corporate systems - our ERP, HRIS, and core financial tools - is measured by how seamlessly and accurately they empower every critical business decision. Our systems should not be a burden, but a precision instrument. We exist to deliver a data-driven, unified experience for Finance, HR, and Operations, ensuring they can execute their strategies without system friction or delay. Our purpose is to transform our internal technology from a cost center into a strategic engine that drives compliance, growth, and accuracy. If you believe technology's highest calling is to perfect the core business engine, this is your mission.
Job Responsibility:
Application Portfolio Stewardship: Own the full lifecycle, governance, and budget for all core systems (ERP, HRIS, Financial Management, etc.), ensuring data integrity and compliance across all integrations
Business Process Alignment: Lead process analysis efforts to identify bottlenecks and functional gaps, driving system configuration and optimisation that enforces standardised, efficient workflows
Roadmap & Migration: Support and drive our multi-year modernization roadmap, focused on upgrading and migrating legacy corporate platforms to new more integrated solutions
Team Leadership: Lead and mentor a team of System Analysts and Application Specialists, focusing their effort entirely on delivering optimum operational service and delivery to projects, create verifiable process improvements and maximize user adoption and knowledge
Requirements:
Strong leadership and team development capabilities
Must be an Australian Citizen
Excellent communication, negotiation, and stakeholder management skills
Proven problem-solving, analytical, and organizational abilities
Hands-on experience with major ERP systems SAP, Workday, Chris21 and Geospatial systems
Knowledge of application support and management best practices
Experience with cloud-based corporate applications and process automation tools
Familiarity with business intelligence tools
Bachelor’s degree in IT, Computer Science, Business, or related field
10+ years in IT with a strong background in corporate applications, including ERP and/or HR systems
5+ years in a leadership role reporting directly to GM level
Experience managing distributed teams
Demonstrated expertise in managing large-scale application upgrade or transformation projects
Proven ability to calculate and communicate the business ROI of corporate technology investments to executive leadership
What we offer:
Flexible hybrid working arrangements
Genuine career development and advancement opportunities
Access to discounts with hundreds of businesses (e.g., Woolworths, AirBNB, JB Hi-Fi, Bupa)
Various paid leave options – parental, cultural, community service, study, corporate volunteering, and purchased leave
A safe and supportive culture that values diversity and inclusion