Application Support Consultant Jobs

Application Support Consultant

This high-growth Automotive SaaS company is making major strides in the aftermar...

Location

United States

Salary:

Not provided

ECW Search

Expiration Date

Until further notice

Requirements

2–4 years' experience in application or software support, ideally in a SaaS business
Comfortable working with ticketing systems and supporting B2B customers
Strong documentation and written communication skills
You’re detail-oriented, solution-focused, and genuinely care about the customer’s experience
You’re based in or willing to commute to a North Carolina office and enjoy being part of a collaborative, high-energy team

Job Responsibility

Manage incoming application support tickets, ensuring timely and accurate resolution
Communicate updates clearly and regularly with customers throughout their support journey
Create and maintain clear documentation for recurring issues and resolution paths
Collaborate with product and engineering teams to identify bugs and relay feedback
Proactively monitor customer trends and surface opportunities to improve the platform or support processes
Uphold a best-in-class support experience that reflects the company’s high standards

What we offer

Company Bonus Scheme

Fulltime

FX Application Support Lead

FX Application Support Lead accomplishes results by providing hands-on support o...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Hands-on experience of supporting production applications
Database: Oracle/Sybase/MS SQL
Tools: Service Now, Jira, Autosys, Splunk, ITRS
Basic networking concepts
Capital Market experience is a must have
Production support in Financial Domain is a must have
10+ years of experience
Extensive years’ experience in an Apps Support role in FX or other Capital markets business would be an added advantage, but not essential
Experience working in a global team
Demonstrated leadership, interpersonal skills and relationship building skills

Job Responsibility

Provide hands-on application support, leveraging both technical and business knowledge, and also provide weekend coverage on a rotational basis
Provide technical oversight across systems and ability to coach and guide junior members in the team
Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads
Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes
Perform controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution
Consult with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users
Contribute to formulation of strategies for apps support and other functional areas
Champion stability initiatives to enable application high availability for Business-As-Usual
Handle incidents, problems and change at a global enterprise level
Manage customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders

Fulltime

High Performance Computing Technical Support Consultant 4

Provide technology consulting to external customers and internal project teams. ...

Location

United States , Livermore

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

US Citizenship required
DOE Q Clearance required
Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
Ability to lead and work effectively in a team environment
Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred
Ability to maintain system software, utilizing debugging tools for problem isolation
will perform software builds, software upgrades, and patch installation as needed
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
Experience with project planning and management, process management, and team or project leadership preferred
Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing

Job Responsibility

Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
Maintain system software and firmware revisions, including patches, updates, and OS upgrades
Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required
Manage software issues for both the system and user applications, submitting and tracking bugs as required
Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications

What we offer

Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging

Fulltime

Oracle Business Applications Consultant

As an Oracle Business Applications Consultant, you will analyze business require...

Location

Netherlands , Nieuwegein

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Proven experience as an Oracle ERP Consultant (E-Bussiness Suite and/or Fusion Cloud) or a similar role
Strong knowledge of Oracle ERP modules (e.g., Financials, Supply Chain, HR)
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Relevant Oracle certifications are a plus

Job Responsibility

Collaborate with clients to gather and analyze business requirements
Design, configure, and implement Oracle ERP solutions tailored to client needs
Provide ongoing support and troubleshooting for Oracle ERP applications
Conduct training sessions for end-users to ensure effective use of the ERP system
Develop and maintain documentation related to system configurations and processes
Stay updated on Oracle ERP trends and best practices to provide innovative solutions
Work with cross-functional teams to integrate ERP systems with other business applications

What we offer

A permanent contract and an attractive salary proper to your role
A generous mobility budget with choice between a car allowance or company car
A wide range of fringe benefits such as a home office, laptop (choice between a MacBook Pro or Windows), a phone and pension plan
20 legal holidays which can be extended with 7 days using a Flex Benefits budget, and 13 additional days can be bought using salary
Continuous learning opportunities through the Sopra Steria Academy
A chance to expand and share your ability through knowledge and network sessions, and fun social activities

Fulltime

High Performance Computing Technical Support Consultant

Provide technology consulting to external customers and internal project teams; ...

Location

United States , Livermore

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

DOE Q Clearance required
Extensive knowledge and experience with Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
Ability to lead and work effectively in a team environment
Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, FORTRAN, etc.) preferred
Ability to maintain system software, utilizing debugging tools for problem isolation
will perform software builds, software upgrades, and patch installation as needed
Excellent interpersonal, customer relations and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
Experience with project planning and management, process management, and team or project leadership preferred
Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
Occasional travel for training is required

Job Responsibility

Maintain the HPC systems availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
Maintain system software and firmware revisions, including patches, updates, and OS upgrades
Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
Provide solutions and implement repair or workarounds when possible, fully documenting steps taken when required
Manage software issues for both the system and user applications, submitting and tracking bugs as required
Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.

What we offer

Health & wellbeing benefits for team members and their loved ones
Personal and professional development programs
Unconditional inclusion in the workplace.

Fulltime

New

Consulting Director – Oracle Cloud HCM Applications

Infovity is a leading Oracle Cloud Applications consulting boutique firm special...

Location

United States

Salary:

Not provided

Infovity

Expiration Date

Until further notice

Requirements

At least 15+ years of Implementation / Support experience in working with Oracle Applications
At least 3 full lifecycle Oracle Cloud HCM implementations
Must have at least 5 years of experience working with a professional services company or a consulting firm
Proven experience in pre-sales, consulting, and client delivery, with a focus on Oracle Cloud HCM Applications
Strong understanding of financial processes, including accounting, budgeting, and financial reporting
Excellent communication and presentation skills
Leadership and team management experience
Oracle Cloud certification(s) is a plus
Ability to travel to client sites as needed
Bachelor’s degree in a related field

Job Responsibility

Collaborate with the sales team to develop and execute pre-sales strategies and initiatives
Engage with prospective Clients to understand their business needs and challenges
Create compelling proposals, presentations, and demonstrations to showcase our expertise and solutions
Provide guidance and expertise during the pre-sales process to help secure new business
Lead and oversee Oracle Cloud HCM Applications consulting projects, ensuring successful execution from initiation to closure
Manage project teams, including consultants, analysts, and technical experts
Develop and maintain strong Client relationships, serving as the primary point of contact for project-related matters
Ensure projects are delivered on time, within scope, and within budget
Identify opportunities for additional services and upsell to existing clients
Ensure the practice has the necessary skills and expertise to deliver solutions to the market

What we offer

Medical, Dental, and Vision insurance
Long-term disability insurance
Life insurance
AD&D
Health care and dependent care Flexible Spending Accounts (FSA)
Health Spending Account (HSA)
401(k) profit sharing plan
EAP-Health Advocate Services
Paid-Holidays
Flexible Paid-Time off (PTO)

Fulltime

Oracle Functional Consultant

The Applications Support Analyst 2 is a developing professional role. Applies sp...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years experience or interest about apps support procedures, concepts and of other technical areas
Participation in some process improvements
Be able to work under pressure
Analytical and troubleshooting skills
Knowledge in banking applications and server infrastructure
Good interpersonal and communication skills, great teammate
Bachelor's/University degree or equivalent experience

Job Responsibility

Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes
Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards
documents requirements
Partners with appropriate development and production support areas
Participates in validation and testing activities
Applies good understanding of how the team interacts with others in accomplishing the objectives of the area
Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
Has limited but direct impact on the business through quality of activities provided
impacts team and closely related teams
Exchanges ideas and information in a concise and logical manner

Fulltime

Sap Mm/Wm/Ewm Consultant

As a SAP specialist, the candidate will work in an international, distributed an...

Location

India , Bengaluru

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Expert in SAP MM/WM/EWM modules
Strong knowledge in Logistic Execution Business processes supported by SAP
Skills in supply chain and manufacturing processes in an industrial context
Good problem solving and analytical skills
Customer facing experience
Well aware of Logistics Processes Inbound, Outbound, Distribute, Pick and Pack
Experience in Solution Manager (SOLMAN)
Minimum 4-6 years of relevant experience and at least 1 year in Application Support Services
Graduate degree

Job Responsibility

Understand business processes and technical architecture of application portfolio
Perform deep root cause analysis and performance improvement
Identify and propose service improvement
Communicate well on specific technical topics
Job monitoring, Data Management Request and Incident Management
Agile mind-set and collaborative way of working
Ensure on-time delivery and quality of projects
Bring innovative cost-effective solutions
Ensure customer satisfaction
Challenge the needs of clients and provide appropriate solutions

What we offer

Inclusive and respectful work environment
Open to people with disabilities

Fulltime

Application Support Consultant

ECW Search

Location:
United States

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 08, 2025

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