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The Issuer Services Technology team manages a suite of applications globally, all of which are business critical in supporting the Agency & Trust and Depositary Receipts business Operations and Front Office teams. The role requires strong technical background, deep understanding of software development methodology and process needed to produce high quality code, and ability to map business requirements to technology solutions. This role will be focused on executing and leading North America (NAM) and Latin America (LATAM) based projects and programs spanning across all the Issuer Services applications and the business lines we support, with a focus on transformation, modernization and innovation.
Job Responsibility:
Oversee the technical aspects of a complex IT project
Ensure technical requirements are met
Collaborate closely with engineers and developers to resolve technical challenges
Ensure smooth integration of systems or applications
Provide technical oversight for solution delivery
Work with technology application owners and functional leads to design and deliver relevant technology solutions
Business Management related functions supporting programs/projects - Budget & capacity planning
Responsible for all executive management reporting
Maintain project/program in Citi's Project Management Tool
Work with project teams using SAFe methodology
Conduct PI planning and manage PI cycle
Act as Release Train Engineer for assigned Agile ART
Manage risks and issues of the program
Assess risk when business decisions are made
Drive compliance with applicable laws, rules and regulations
Requirements:
Advanced years of experience as a Technical lead and Program Manager
Strong and proven practical experience in project management
Experience working in prior software development roles of coding and testing
Experience leading projects through Agile/Iterative methodologies and managing PI cycles
Significant experience using JIRA to manage Sprints and project delivery
Scrum Master and PMP certification strongly desired
Experience working in a technology division of a large banking institution desired
Ability to work positively with the wide range of individuals involved in program management
Strong leadership and management skills
Extremely organized
Advanced presentation skills
Ability to navigate in global, large, and complex organization
Strong ability to influence without authority
A bachelor's degree of Science in business management, administration (or any relevant degree), with proven experience in Program Management tools and techniques
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Nice to have:
Scrum Master and PMP certification
Experience working in a technology division of a large banking institution
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