AI Operations Team Lead Job at Snappr (Metro Manila)

AI Operations Team Lead

As an Operations Team Lead, you will be challenged to guide and empower a team o...

Location

Philippines , Metro Manila

Salary:

45000.00 - 60000.00 PHP / Month

Snappr

Expiration Date

Until further notice

Requirements

Minimum of 5 years of progressive experience in operations
At least 2 years in a leadership role
A track record of running performance improvement plans
Proven experience in effectively managing and leading a team
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
Strong analytical and problem-solving skills
Strong leadership skills
Great spreadsheet skills are an advantage
Familiarity with Adobe Photoshop is preferred but is not a hard requirement
Should be willing to work with creative people

Job Responsibility

Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes
Manage and mentor a team of Specialists, providing guidance, support, and fostering a collaborative team environment
Drive and monitor key performance indicators (KPIs) to ensure the team meets or exceeds performance targets
Design and implement performance improvement plans for team members who require such assistance
Collaborate with cross-functional teams to enhance communication and coordination across departments
Develop and implement strategies to improve operational processes and streamline workflows
Continuously assess and optimize operational procedures to enhance productivity
Act as a point of contact for escalated issues and provide timely resolutions
Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track
Monitor and produce regular performance reports

What we offer

Transportation allowance provided
20% night differential (if applicable)
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

AI Operations & Strategy Lead

Play a key role in shaping and optimizing the integration of visual content oper...

Location

Philippines , Metro Manila

Salary:

40000.00 - 60000.00 PHP / Month

Snappr

Expiration Date

Until further notice

Requirements

4-5 years of progressive experience in operations
At least 2 years in a people management or project management role
Experience in effectively leading a team
Experience overseeing projects or programs from planning to execution
Experience in a startup or high-growth environment is strongly preferred
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
Strong analytical and problem-solving skills
Knowledge of Google Sheets or Excel would be an advantage
Familiarity with Adobe Photoshop is a plus
Adept at using AI tools (e.g., ChatGPT, Gemini)

Job Responsibility

Lead and manage day-to-day operations
Manage and mentor a team of specialists
Initiate continuous improvement in operational processes and policies
Drive and monitor key performance indicators (KPIs)
Design and implement performance improvement plans
Act as a point of contact for escalated issues
Communicate with Senior Operations Manager/s and Head of Operations
Collaborate with Product and Engineering teams
Use data to define problems and design solutions
Monitor and produce regular performance reports

What we offer

Transportation allowance provided
20% night differential (if applicable)
Health Insurance (Day 1 HMO w/ dependents)
Free daily meals
Paid Time Off
Company Equity

Fulltime

Strategy and Operations Lead

Snappr is seeking a Strategy and Operations Lead directly reporting to our VP of...

Location

United States , San Francisco

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

Two to five years at Bain, BCG, or McKinsey, or equivalent experience in investment banking or another analytical, high-performance environment
Strong structured problem-solving skills and ability to drive clarity in complex situations
Excellent communication and stakeholder management skills, with experience working with executives and cross-functional teams
Analytical rigor with proficiency in Excel or Google Sheets
Strong work ethic, intellectual curiosity, and adaptability in fast-paced environments
Ownership mindset with a bias for action and comfort working through ambiguity
Ambition to grow into a senior operator or founder role in the future

Job Responsibility

Act as the right hand to the VP of Operations, helping lead a 200+ person global organization that powers Snappr's global network of photographers and its growing AI operations
Lead high-impact projects across Product, Engineering, Sales, and Operations, owning execution from strategy to results
Partner with functional managers to make operations more efficient and scalable as Snappr grows toward Series C
Shape new AI-powered and human-led workflows that enable the world's largest marketplaces to produce visual content at scale
Work side by side with company leadership, moving fast and seeing the impact of your decisions right away
Operate at both the strategic and tactical level, moving seamlessly between long-term planning and day-to-day problem solving
Build a deep understanding of how a high-growth startup runs, with a path to eventually own key business functions as Snappr continues to scale

Fulltime

Platform Abuse Operations Lead

We are looking for a Platform Abuse Operations Lead to join our Trust & Safety t...

Location

United States , San Francisco

Salary:

148000.00 - 222000.00 USD / Year

Vercel

Expiration Date

Until further notice

Requirements

5+ years in scaled abuse, anti-spam, signals intelligence, or Trust & Safety/abuse as an operations engineer, product manager, or analyst (or similar with an investigative function)
Excellent information distiller, communicator, and relationship-builder
Comfortable with ambiguity and problem-solving
Data, ML, and AI literate, and ability to query large datasets to find patterns of abuse
Ability to keep up with day to day operations while also maintaining longer term projects and management reporting

Job Responsibility

Lead a team of skilled scaled abuse investigators
help define and run the team’s investigations and operations processes
Handle day-to-day team and incident response functions
Proactively and reactively investigate abuse by using and iterating on internal & external abuse tools, ML and AI systems, and by querying large data sets
Systematize and document team operations, metrics, processes, and training materials
Develop new methods for investigating platform abuse, scaled abuse, and inauthentic users
Work with our program manager and dedicated engineering team to prioritize and improve our team’s anti-abuse systems, tooling, and capabilities
Manage expectations and communicate the team’s priorities, status, and progress to internal stakeholders
As needed, collaborate with product teams about safety features and systems to establish effective controls and mitigations as new products and features ship

What we offer

Competitive compensation package, including equity
Inclusive Healthcare Package
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
Flexible Time Off
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

Fulltime

AI Operations Manager

At Snappr, we're changing the world by making amazing photography accessible to ...

Location

Philippines , Metro Manila

Salary:

Not provided

Snappr

Expiration Date

Until further notice

Requirements

5+ years of experience managing teams
extensive experience with data analytics in spreadsheets and SQL
fluency in written and spoken English
a "let's get it done" mindset
the ability to balance attention to detail with swift execution
should be willing to report 100% onsite in Ortigas

Job Responsibility

Lead and grow a team of high-performing editors
Utilize data to understand editor behavior and areas for improvement in our editing process
Maximize editor productivity with a mix of training and tool-building
Work closely with the product and operations team to launch and operationalize new products from scratch
Understand the vision and strategy for your team and get all members pumped and aligned to power Snappr's growth
Develop & optimize processes by breaking projects into actionable steps with aggressive timelines for completion
Hustle - take ownership of Snappr's growth and do whatever it takes to get the job done

What we offer

competitive salary
HMO (w/ dependent)
Company equity
Free daily meals
great workspace in Ortigas CBD

Fulltime

Head of / Team Lead Sales Planning & Performance

We’re seeking a Head of / Team Lead to lead Sales Planning & Performance for AUT...

Location

Germany , Berlin

Salary:

Not provided

AUTO1 Group

Expiration Date

Until further notice

Requirements

5-7 years experience in Sales Strategy & Operations, Business Operations, Management Consulting, or GTM leadership
Strong background in B2B - ideally SaaS, marketplaces, or sales-led models
Proven experience launching internal sales tools, process automation, or AI-powered workflows
Excellent command of performance analytics, quota design, and funnel optimization
Comfortable working cross-functionally and influencing senior stakeholders
Fluent in English
other EU languages are a plus

Job Responsibility

Lead sales forecasting, planning, and KPI framework across all EU markets
Standardize and optimize sales processes, workflows, and automation
Run and improve sales incentive scheme and individual target settings for the whole B2B sales organisation
Own sales tooling roadmap, including AI Sales Agent development and adoption
Define lead-gen strategy, market intelligence models, and territory design
Shape value propositions, GTM strategy, and HQ projects rollouts
Partner closely with VP Sales, Country Directors, Finance, BA, Marketing, Product, and Tech

What we offer

More than 90 different nationalities make up for a truly international and diverse working environment
Our fast-paced start-up environment offers plenty of challenges that let you grow personally and gives you the opportunity to have direct impact with everything you do
Contribute to a high-growth phase in one of Europe’s leading automotive companies
Build and scale your own playbook - including AI-driven sales tooling
Executive exposure and high impact from day one

AI Operations Specialist

We are seeking a detail-oriented Agentic Specialist to oversee the daily operati...

Location

United States , San Francisco

Salary:

75000.00 - 125000.00 USD / Year

PagerDuty

Expiration Date

Until further notice

Requirements

Demonstrated experience working with CRM systems, marketing automation platforms, or customer engagement tools
Strong written communication skills with exceptional attention to detail and ability to maintain brand voice consistency
Basic understanding of sales processes, lead qualification, and customer journey mapping
Comfortable with technology and demonstrated ability to quickly learn new software platforms and tools
Familiarity with data analysis tools and ability to create basic reports and dashboards
Ability to multitask and prioritize effectively in a fast-paced, dynamic environment
Strong problem-solving skills with a proactive approach to identifying and addressing issues
Excellent interpersonal skills for collaborating across multiple departments and stakeholder groups

Job Responsibility

Daily Operations & Monitoring: Monitor AI agent conversations and interactions with prospects in real-time to ensure optimal performance and customer experience, review conversation logs for quality, accuracy, and brand compliance while identifying opportunities for improvement, conduct regular health checks on agentic systems to prevent downtime and maintain seamless operations
Content Management & Optimization: Update and maintain comprehensive supporting content libraries including objection handling scripts, product information, and conversation flows, identify gaps in AI knowledge base and flag content needs to marketing and sales teams for development, ensure all agentic tools have access to current, accurate, and compelling messaging that aligns with company positioning
Technical Support & Issue Resolution: Troubleshoot basic AI agent issues including conversation flow problems, integration hiccups, and content delivery errors, escalate complex technical problems to appropriate teams while maintaining detailed documentation of issues and resolutions, serve as the primary point of contact for sales and success teams experiencing agentic tool challenges
Performance Analysis & Reporting: Track key performance metrics including conversation completion rates, lead qualification accuracy, response times, and conversion metrics, generate regular reports on agent effectiveness, identifying trends and opportunities for optimization, present findings to stakeholders with actionable recommendations for improvement
Cross-Functional Collaboration: Collaborate closely with sales and marketing teams to ensure AI messaging stays current with product updates, campaign launches, and market positioning changes, partner with customer success teams to optimize post-sale agentic interactions and support workflows, work with product and engineering teams to communicate user feedback and feature requests

What we offer

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent

Fulltime

Analytics & AI Delivery Lead

We are seeking a highly motivated and experienced Delivery Leader to oversee the...

Location

United States

Salary:

107000.00 - 179000.00 USD / Year

Avanos

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field (Master’s preferred)
8+ years of experience in project/program management with a focus on data, analytics, or AI initiatives
Demonstrated ability to manage complex, multi-disciplinary programs using Agile, Waterfall, and hybrid methodologies
Experience delivering projects involving Azure Data Services, including Synapse Analytics, Power BI, Microsoft Fabric, and Azure DevOps
Strong stakeholder management skills, with a proven ability to influence, communicate, and collaborate at all levels of the organization
Knowledge of data governance, data modeling, and AI/ML deployment frameworks is a plus
PMP, Scrum Master, or SAFe certification is advantageous

Job Responsibility

Lead end-to-end delivery of Analytics and AI projects, from initiation through implementation and transition to operations
Partner closely with business stakeholders to align project goals with strategic objectives and ensure value realization
Drive project planning activities including scoping, scheduling, resource planning, risk management, and reporting
Facilitate agile ceremonies or stage-gate processes based on project needs (Scrum or Waterfall)
Serve as a liaison between technical teams and business functions to translate requirements and remove roadblocks
Ensure strong governance and compliance with delivery standards, documentation, and stakeholder communication
Track key metrics such as scope, budget, timeline, and benefit realization to ensure successful project outcomes
Contribute to the continuous improvement of delivery practices within the analytics and AI domain

What we offer

Comprehensive and competitive range of benefits
Health care benefits
Retirement plans
Work/life benefits
Generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
Benefits on day 1
Free onsite gym
Onsite cafeteria
HQ region voted 'best place to live' by USA Today
Uncapped sales commissions

AI Operations Team Lead

Snappr

Location:
Philippines , Metro Manila

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for AI Operations Team Lead

AI Operations Team Lead

AI Operations & Strategy Lead

Strategy and Operations Lead

Platform Abuse Operations Lead

AI Operations Manager

Head of / Team Lead Sales Planning & Performance

AI Operations Specialist

Analytics & AI Delivery Lead

AI Operations Team Lead

Snappr

Location:Philippines , Metro Manila

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 25, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for AI Operations Team Lead

AI Operations Team Lead

AI Operations & Strategy Lead

Strategy and Operations Lead

Platform Abuse Operations Lead

AI Operations Manager

Head of / Team Lead Sales Planning & Performance

AI Operations Specialist

Analytics & AI Delivery Lead

Location:
Philippines , Metro Manila

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 25, 2025