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This role, part of the Network Operations Center (NOC) team, will be responsible for the Network Monitoring function supporting Care Delivery Organizations (CDOs).
Job Responsibility:
Act as a liaison between the NOC team and the Software Engineering team to design mock-ups
Review and understand the big picture, engage with customers and the NOC team, and recommend key focus areas to transform the automation framework
Define the data strategy for use in LLM (AI/ML) for chatbot capabilities
Demonstrate familiarity with CI/CD principles and Kafka streaming solutions to design real-time NOC-focused CDO dashboards
Build reusable reference architectures for enterprise-scale CDO dashboards
Requirements:
10+ Years of experience in Technology
Data Strategy and Automation Framework
Background in AI/ML
5+ Years of experience in design first approach with reference architectures
5+ years experience in Automation suite of products including Git, CI/CD Pipelines and Kafka
5+ years of experience in Snowflake, Apache Airflow and ETL tools (cumulative across these products)
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