Agency and Trust Ops Supervisor, Citi

Citi

Location:
Mexico, Ciudad De Mexico

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Securities & Derivatives Sr Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.

Job Responsibility:

Resolve settlement issues, and serve as a SME (subject matter expert) to interpret against policies, guidelines or processes
escalate complex issues as needed
Analyze data using data analysis tools and methodologies to make process improvement recommendations to senior management
Utilize understanding of securities and derivatives settlement activities to interpret data, prepare reports, and present findings to management
Identify policy gaps and formulate policies to aid in the streamlining of related work processes
Assist with the implementation of assigned projects, including trade flow process enhancement initiatives
Interpret data to make recommendations for launching new products, services, and upgraded platforms
Provide informal guidance and on the job training to new team members
Minimizes risk to the bank by monitoring/providing solutions to errors and adhering to audit and control policies
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

2-5 years of relevant experience
Previous people management experience
Consistently demonstrates clear and concise written and verbal communication skills
Intermediate English
Skills de liderazgo, trabajo bajo presion, comunicacion
Conocimiento y experiencia en productos fiduciarios

What we offer:

Equal opportunity employment
Accessibility accommodations for disabled individuals

Additional Information:

Job Posted:
November 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Agency and Trust Ops Supervisor