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Carry out all gas repairs, serving and boiler installations for customers in affordable rent, market rent and rent to buy tenancies. Ensure colleagues are working safely to gas regulations keeping customers and housing stock safe.
Job Responsibility:
Carry out gas servicing, repairs and installation for customers in a timely manner
Identify issues and ensure corrective and preventative action is taken
Escalate to Gas Operations Supervisors where appropriate
Provide high-quality, 'right first time' service
Support Gas Operations Supervisors with complaints and areas of non-compliance
Liaise with customers and colleagues to ensure progress updates and relevant action is taken
Work closely with team and colleagues to provide support as required
Work safely according to Gas Safety legislation and Health & Safety policies
Requirements:
ACS (A Credited Certificate) with minimum requirements CCN1, CEN1, HTR1, CKR1
City & Guilds Level 3 certificate in Domestic Heating