Admissions coordinator Job at Solaris Healthcare (Daytona Beach)

Admissions coordinator

Solaris Healthcare

Location:
United States , Daytona Beach

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We’re looking for a strong healthcare professional to assist our Admission Department on the weekend while performing reception duties. Our strength is our focus on our patients, families, and community. The primary purpose of your job position is to assist the Admissions Director in developing census and quality mix by providing prospective residents and/or responsible parties with appropriate information and assistance to the nursing center, in accordance with current federal, state, and local standards, guidelines and regulations, and Solaris HealthCare’s established policies and procedures.

Job Responsibility:

Assist the Admissions Director in developing census and quality mix by providing prospective residents and/or responsible parties with appropriate information and assistance to the nursing center
Completes all assigned tasks in a timely manner as instructed by supervisor
Adheres to work schedules
Cooperates with department personnel, as well as other facility personnel to ensure that services can be adequately maintained to meet the needs of residents
Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment
Treats residents, residents family members, visitors and fellow employees with courtesy, respect and dignity
Meets with Supervisor on a regular basis to assist in identifying and correcting problem areas and/or improving services
Notifies facility when late arrival to or absence from work
Adheres to established employee policies
Adheres to established dress code
Meets acceptable center attendance requirements
Ensures that all care is provided in privacy
Alerts residents before entering residents rooms
Reports all grievances and complaints made by residents to supervisor
Reports all allegations of resident abuse and/or misappropriation of resident property
Handles walk in or telephone inquiries and documents on the inquiry logs
Follows up on inquiries by contacting the case managers via telephone or through the electronic referral systems
Conducts tours of the center, documents clinical and financial information on the inquiry form for follow up
Participates in community outreach events held at the facility by greeting guests, setting up for the events, offering tours
Uses formal waiting list policy and keeps future reservations for residents
Reviews a list of unoccupied beds and makes preadmission reservations according to type of case and accommodation required
Ensures that a model room is maintained in the nursing center
Maintains necessary knowledge of served market areas, resident origin, and major referral sources
Gathers demographic or clinical information from either the social worker and/or floor nurse at hospital or the family of the admitting patient prior to admission
Prior to admission enters new patient information into Matrixcare
Scans/uploads all required documents into Matrixcare in a timely manner
Verifies primary and or secondary insurances, checks FDLE etc
Assumes responsibility for timely and accurate completion of admission contract
Explains differences in rates and charges to residents desiring changes of accommodations, and arranges for the change
Explains services and nursing home policy regarding payment of bills
Provides copies for families regarding limited liability treatment policy and legal surrogate
Gives families a list of all department heads and a resident handbook, and interprets nursing home regulations to resident concerning visitors, visiting hours, and disposition of clothing and valuables
Primary responsibility for presentation of admission agreements to new admissions within 48 hours or those re admissions that meet the criteria for a new packet
If the resident is identified to be confused prior to admission
the Coordinator immediately contacts the family and identifies the responsible party or power of attorney and schedules the packet signing either prior to or on the day of the admission
Appropriate legal paperwork such as health care surrogate, durable power of attorney etc
is to be requested and secured from family/friend/s
After the admission contract has been executed by both parties, a copy is delivered to the resident in the Solaris folder or emailed as per the request of the patient/family
Responsible to check each room to ensure new admission readiness
Proficient in Matrix, MVP, FDLE, all payer verification systems. Entrypoint, and all electronic referral systems used by the facility
May assist Administrator in contacting families after admission and discharge to personally determine satisfaction
Provides timely follow up on family or guarantor complaints and problem solves with residents and/or staff
Ensures a Greeter Club/First Impression Program is in place and functioning
Assists Admission Director in training the Admission team
Orders, copies, and assembles admissions forms & booklets
Provides support to Care Transition Coordinator by assisting in the following activities: maintain inquiry logs,tracking inquiries from accounts, may be expected to provide feedback to and from the CTC
Contributes articles to center newsletter and insures that newsletters and trade journal articles are sent to referral sources by forwarding names of referral sources to newsletter editor
Assists the Admission Director with planning, coordinating, and executing community and referral source events
Reports observations concerning structural, equipment and furniture defects and malfunctioning to appropriate personnel
Coordinates work of department with work of other departments
May be asked to attend and participate in staff meetings, departmental head meetings, or other center meetings
Maintains confidentiality of necessary information
Utilizes supplies and equipment properly and without waste
Thinks and acts calmly and logically to meet unusual occurrences of the job without being thrown off stride
Performs any miscellaneous work assignments as may be required
Participates timely in in service training classes that provide instructions on how to do the job
Attends and participates in continuing educational programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status
Participates in annual Solaris HealthCare in service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.)

Requirements:

Must be able to read, write, speak, and understand the English language
Must possess the ability to make independent decisions when circumstances warrant such action
Must demonstrate the knowledge and skills necessary to provide care appropriate to the age related needs of the residents served
Must be a supportive team member, contribute to and be an example of team work and team concept
Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public
Must possess leadership ability and willingness to work harmoniously with and supervise other personnel
Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level in which they are currently functioning
Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing activities
Must be able to relate information concerning a residents condition
Must not pose a direct threat to the health or safety of other individuals in the workplace
Local travel engaging in outside sales calls, including periodic overnight travel, as needed or as directed by Administrator is required
This role requires Florida AHCA Clearinghouse background screening

Nice to have:

College degree preferred
Sales experience, particularly in health care services, products or pharmaceuticals is desirable
Familiarity with long term care and/or health care services useful

What we offer:

Affordable Health, Dental & Vision Insurance (family options included)
Advanced Pay -get paid when YOU want
401k with Company Match -plan for your future
Generous ETO, Holidays & Sick Time -we value work life balance
Tuition Reimbursement -invest in your growth
Life Insurance & Disability Coverage -peace of mind for you & your family
Uniforms Provided & Perks Programs -we've got your covered
Shift Differentials depending on location, position & shift

Additional Information:

Job Posted:
January 16, 2026

Work Type:

On-site work

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