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Administrator

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Office Angels

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Location:
United Kingdom , Bridgwater

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Contract Type:
Not provided

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Salary:

13.45 GBP / Hour

Job Description:

Well-organised and driven Administrator with exceptional customer care skills to join a dynamic and highly established business. Become a key part of a collaborative customer service team, supporting engineers as well as the accounts and sales departments to ensure optimal company performance.

Job Responsibility:

  • Management and organisation of shared inboxes
  • Data handling and entry including ensuring all enquiries are accurately processed
  • Process sales orders accurately by telephone and e-mail
  • Manage internal processes and customer forecasts as required
  • Schedule and book work to appropriate engineer
  • Ensure jobs are complete within timelines or escalating as appropriate
  • Monitor engineers travel, work activity and respond to issues accordingly
  • Follow through customer enquiries from initial point of contact to completion
  • Respond to and where possible resolve customer service issues or escalate problems
  • Support the sales team by providing customer requested information

Requirements:

  • Prior experience working in a fast paced and multi skilled customer service environment
  • Proficiency in IT skills, including Microsoft Office systems (Word and Excel)
  • Strong interpersonal skills and ability to build relationships
  • Customer focus and commitment to delivering high-quality service
  • Excellent communication skills
  • Ability to act proactively to deadlines and with limited direct supervision
  • Effective planning and organising abilities
  • Attention to detail
  • Adaptability and flexibility
  • Ability to work well in a team
What we offer:
  • Weekly pay
  • Access to Boost platform with discounts on retailers
  • Wellbeing hub with recipes, exercise area, and mindfulness section
  • Temporary candidate of the month award
  • Temporary candidate lunches/treats
  • Online timesheets
  • Dedicated consultant support

Additional Information:

Job Posted:
September 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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