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Are you a detail-oriented individual with strong organisation and communication skills? Do you thrive in a dynamic environment where your contributions are valued? Join our client's team as an Administrator. This role involves managing quotes and orders, providing technical expertise, preparing paperwork, and fostering strong customer relationships.
Job Responsibility:
Promptly process quotes and orders, ensuring they are handled efficiently and accurately
Offer technical expertise to customers and staff, providing necessary support
Prepare and annotate paperwork before manufacturing, ensuring precision
Update customer orders and quotations as needed, keeping information current
Communicate effectively with customers and suppliers to address queries, provide technical advice, and update orders
Follow up on order confirmations to ensure smooth workflow
Respond to incoming inquiries and client requests promptly
Foster strong relationships with customers by keeping them informed and engaged
Daily update schedules and spreadsheets to reflect progress
Achieve and surpass targets, contributing to the team's success
Interact professionally with customers, ensuring they receive accurate quotes and updates
Maintain customer relationships by following up for updates and nurturing connections
Requirements:
Previous administration and customer service experience
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