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To provide proactive, efficient and reliable administrative support to the team, enabling the smooth running of day-to-day operations. The Administrator will help manage communications, maintain accurate records, and coordinate internal workflows to meet service standards and performance goals.
Job Responsibility:
Handle incoming and outgoing correspondence (emails, phone calls, post) and direct queries to relevant team members
Update internal systems and databases with accurate, timely information
Prepare reports, spreadsheets, and summaries to assist with monitoring team performance
Organise and maintain electronic and paper-based filing systems
Schedule meetings, manage calendars, and support logistics for team activities
Liaise with internal departments to ensure tasks are completed and deadlines are met
Assist in processing forms, invoices, and documentation in accordance with internal procedures
Contribute to continuous improvement by identifying areas for streamlining workflows or enhancing service delivery
Requirements:
Prior administrative experience in an office-based role
Strong skills in Microsoft Office applications (Word, Excel, Outlook, Teams)
Excellent written and verbal communication
High level of accuracy and attention to detail
Ability to multitask and manage competing priorities
Familiarity with finance or operational procedures is helpful (but not essential)
Nice to have:
Familiarity with finance or operational procedures
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