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You will work with the operations manager to manage the pension schemes which include schemes administration, customer servicing, accounting, auditing, preparation of statistics and management reports.
Job Responsibility:
Support and handle daily administrative and coordination duties based on service agreement with clients
Ensure all activities are processed in a timely and accurate manner
Maintain complete and accurate documentations and audit trails
Conduct research on clients’ queries and provide appropriate recommendation accordingly
Participate in special projects as needed
Requirements:
A Bachelor’s degree holder
HR experience in C&B field is a plus
Customer services and operations experience on MPF/ORSO retirement schemes is a plus
Well organized and detail-oriented
Customer focus, with good communication and interpersonal skills
Able to work independently and under pressure
Good command of written and spoken English and Chinese
Proficient in Microsoft Office (specifically Excel and Word)
Nice to have:
HR experience in C&B field
Customer services and operations experience on MPF/ORSO retirement schemes