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Administrative Supervisor

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Advocate Health Care

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Location:
United States , Park Ridge

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

28.55 - 42.85 USD / Hour
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Job Description:

This position leads a team in a very high volume, fast-paced multidisciplinary behavioral health clinic. The Supervisor must be an expert in the de-escalation of difficult patients and be able to train and model these strategies for physicians, therapists, trainees and support staff.

Job Responsibility:

  • Supervision of Clinical Support Staff: Hires, trains and directs support staff
  • Performs performance reviews
  • Develops schedules
  • Evaluates support staff productivity
  • Leads support staff meetings
  • Assigns and oversees special projects
  • Administrative operations and office management: Oversees daily aspects of office functioning
  • Monitors day to day activities
  • Coordinates physician and therapist scheduling
  • Establishes and monitors protocols
  • Collaborates with BHS Leadership
  • EMR Training: Teaches annual formal classes on the use of EMR
  • Provides formal training to new associates and medical residents
  • Provides on-going consultation
  • Creates and refreshes training materials
  • Monitors billing batch errors
  • Administration of EMR/billing system: Assists with installation and upgrades
  • Leads testing for administrative sections
  • Supervises change efforts for new technologies
  • Updates billing related tables
  • Payroll: Monitors payroll for all hourly and administrative employees
  • Checks and approves Advocate Works
  • Manages holiday schedule
  • BHS Safety Steward: Monitors BHS space and electronic environment
  • Monitors BHS Safety Issues log
  • Trains administrative staff on safety protocols
  • BHS Human Resources administration: Maintains accurate HR files
  • Primary liaison to HR Direct
  • Represents HR compliance at audits
  • Clinicians' license management, paneling, and malpractice insurance: Assures clinicians' and psychiatrists license management
  • Supervises timely paneling
  • Oversees malpractice insurances
  • BHS records keeping: Initiates and supervises PHI files archives
  • Supervises chart keeping
  • Serves as a liaison to medical records

Requirements:

  • Associates Degree in business administration, healthcare administration or related field AND 2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience and 3-5 years of supervisory experience
  • Strong Computer Skills (Microsoft Excel, Word, PowerPoint)
  • Strong interpersonal and communication skills
  • Strong analytical, organizational and problem solving skills
  • Strong customer service skills
  • Strong electronic billing skills
  • Demonstrates commitment to patient focused care
  • Demonstrates positive, effective leadership in problem solving
  • Ability to work flexibly in a fast paced environment with established time constraints and in difficult situations
  • Ability to travel to other Advocate sites and external facilities
  • Ability to work under time constraints and stressful situations
  • Familiarity with the roles and functioning of other providers in the network of child and family mental health and substance abuse treatment networks
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
  • Flexible Spending Accounts
  • Family benefits (adoption assistance, paid parental leave)
  • Defined contribution retirement plans with employer match
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay (shift, on call)
  • Incentive pay for select positions

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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