Administrative officer - call handler Job at Brook-St Hiredonline (Loughborough)

Call Handler

An exciting opportunity has arisen for a patient focused Call Handler to work wi...

Location

United Kingdom , Gateshead

Salary:

24937.00 - 26598.00 GBP / Year

Cumbria, Northumberland, Tyne and Wear NHS...

Expiration Date

February 11, 2026

Requirements

NVQ 3 in Care, Customer Care or Business Administration or commitment to work towards
General level of education to O-Level/GCSE or equivalent
Working knowledge of Microsoft applications, including e-mail communication
Good working knowledge of office procedures
Previous secretarial/clerical experience
Able to prioritise and plan own workload
Ability to work under pressure and meet targets
Excellent communication and interpersonal skills, both verbal and written
Good organisational and planning skills
Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence

Job Responsibility

Provide a telephone call reception service for all enquiries and referrals into the service
Support the team by engaging with service users, carers, and professionals to ensure that all calls are dealt with efficiently and signposted appropriately
Ensure all calls are responded to in an appropriate time frame
Ensure all clinical information is effectively communicated and documented within the electronic patient records system as per agreed CNTW Trust standards whilst always maintaining confidentiality
Communicate effectively with service users, carers, colleagues, and all other Professionals
Participate in the continuous development of the service
Facilitate excellent customer service, in person and on the telephone
Provide proactive administration service to support the Team Manager including typing/checking documentation, processing mail, photocopying, scanning etc
Provide agreed levels of support to the service in the absence of other administrative staff

Fulltime

Call handler

An exciting opportunity has arisen for a patient focused Call Handler to work wi...

Location

United Kingdom , Newcastle upon Tyne

Salary:

24937.00 - 26598.00 GBP / Year

Cumbria, Northumberland, Tyne and Wear NHS...

Expiration Date

February 12, 2026

Requirements

Word-processing skills at Level 3 (OCR/RSA Level 3)
General level of education to O-Level/ GCSE or equivalent
NVQ 3 in Care, Customer Care or Business Administration
Good communication skills, showing a caring and compassionate attitude
Experience of customer services
Have excellent customer service skills and confident telephone manner
Working knowledge of Microsoft applications, including e-mail communication
Good working knowledge of office procedures
Previous secretarial/clerical experience
Able to prioritise and plan own workload

Job Responsibility

Provide a telephone call reception service for all enquiries and referrals into the service
Support the team by engaging with service users, carers, and professionals to ensure that all calls are dealt with efficiently and signposted appropriately
Ensure all calls are responded to in an appropriate time frame
Ensure all clinical information is effectively communicated and documented within the electronic patient records system as per agreed CNTW Trust standards whilst always maintaining confidentiality
Communicate effectively with service users, carers, colleagues, and all other Professionals
Participate in the continuous development of the service
Provide agreed levels of support to the service to maintain cover in the absence of other administrative staff

Fulltime

!

Junior Claims Handler

At Lawes Group, we are currently working with an established insurance business ...

Location

United Kingdom , Norwich

Salary:

Not provided

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

No prior claims experience required
Experience in customer service, admin, or office-based roles would be advantageous
School/college leavers and graduates are encouraged to apply
Strong communication skills and a professional telephone manner
Good attention to detail and willingness to learn
Positive attitude and ability to work as part of a team
Good IT skills, including Microsoft Word and Excel
Organised with the ability to manage multiple tasks

Job Responsibility

Assist with the handling of Personal Lines claims from first notification through to settlement
Communicate with policyholders, insurers, loss adjusters, and third-party suppliers
Gather and accurately input claims information and documentation
Provide regular updates to customers and manage expectations throughout the claims process
Escalate complex queries to senior team members where appropriate
Ensure all claims are handled in line with company procedures and FCA requirements
Handling inbound and outbound calls and emails from customers
Updating claims systems and maintaining accurate records
Managing Motor, Household, and Travel claims
Requesting information and documents from customers and third parties

Fulltime

Impofu Site Administrator

Responsible for a variety of administrative & clerical tasks and be the main con...

Location

South Africa , Eastern Cape

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Grade 12 certificate
Attention to detail and problem solving skills
Excellent written and verbal communication skills in English
Strong organizational skills with the ability to multi-task
Proficiency in MS Office (MS Word, Excel and PowerPoint)
Computer literate
Working knowledge of office equipment
Customer focused
Willing to travel when required
Valid drivers licence

Job Responsibility

Attend to calls on site and ensure they are transferred to the right individuals, or take an appropriate message
Filing of DTSI’s and permits
Updating and control of timesheets
Toolbox talk record keeping
Maintain and file vehicle inspection reports
Maintain and file PPE inspection reports
Maintain and file all subcontractor HSE documents
Maintain records of all site employees training and ensure early notification of expiry
Attend weekly service meeting, take minutes and distribute them
Check and submit site expenses for authorisation

Fulltime

Senior Helicopter Operations Coordinator

Location

Qatar , Doha

Salary:

Not provided

Lobellia

Expiration Date

Until further notice

Requirements

College or equivalent
Minimum 6 years’ experience in programming of supply vessels or helicopters or similar operation within the oil and gas industry
Fluent (level 6) in English both Verbal and Written
Strong demonstrated understanding of safety risk associated with personnel and cargo movement
Team player showing individual initiative, responsibility and integrity
Proficient MS Office
Strong administrative skills
Strong analytical skills

Job Responsibility

Plans and schedules helicopters and supply vessels in support of all offshore operations, including JV Companies, by assessing, calculating and assigning loads, capacity, operational priorities, and route economy
Liaises and co-ordinates the timely delivery of materials and cargo between users and contractors to meet ship and aircraft loading schedules thereby ensuring viability of planned movements, and involving considerable external liaison with contract suppliers, haulers, material handlers, port security and user departments
Schedules and prioritizes deliveries of cement, drilling chemicals, diesel fuel, water, and all other bulk required by offshore locations in order to maintain production and drilling operations
Resolves conflicts in passenger and cargo bookings to offshore locations using computer based logistics systems such as overbooked flights and payload issues, liaising and coordinating new departure schedules between the booking personnel of each company and the heliport that will ultimately meet the requirements of each company, and to ensure that at no single time more than one logistics activity is operating at any offshore location (e.g. cargo offloading during helicopter landing)
Abstracts and collates information from offshore locations and ports on behalf of Qatar Armed Forces aircraft/vessels, including producing daily status reports for the military and organization of fuelling, landing, routing through rig protected zones and ports, and using that knowledge to conduct critical safety deconfliction for military assets with QP/JV’s own logistics assets, based upon an assessment of the operational information provided from the military against the scheduled movements of the day
Acts as ‘Super-User’ for the bespoke cloud-based logistics IT systems which are national systems critical to daily management of offshore platforms. Receives calls from users and fixes any technical issues encountered, or grants new access to the system upon confirming approval with the companies authorized signatory

Fulltime

Korosun II Site Administrator

Responsible for a variety of administrative & clerical tasks and be the main con...

Location

South Africa , Eastern Cape

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

Grade 12 certificate
Attention to detail and problem solving skills
Excellent written and verbal communication skills in English
Strong organizational skills with the ability to multi-task
Proficiency in MS Office (MS Word, Excel and PowerPoint)
Computer literate
Working knowledge of office equipment
Customer focused
Willing to travel when required
Valid drivers licence

Job Responsibility

Attend to calls on site and ensure they are transferred to the right individuals, or take an appropriate message
Filing of DTSI’s and permits
Updating and control of timesheets
Toolbox talk record keeping
Maintain and file vehicle inspection reports
Maintain and file PPE inspection reports
Maintain and file all subcontractor HSE documents
Maintain records of all site employees training and ensure early notification of expiry
Attend weekly service meeting, take minutes and distribute them
Check and submit site expenses for authorisation

What we offer

Opportunity to make our world a little more sustainable

Fulltime

Scheduling Representative

The Scheduling Representative will be responsible for all Scheduling and Adminis...

Location

United States , New York

Salary:

64350.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
Minimum of two (2) years of work experience in a complex staffing environment or managing the scheduling function of a large security operation
Ability to make fast scheduling decisions as changes and adjustments occur
Exceptional organizational skills
Strong attention to detail
Ability to work collaboratively with others
build strong working relationships
Demonstrated ability to make independent decisions quickly
to reprioritize importance of issues and to resolve issues in order of importance
Ability to follow up and work independently

Job Responsibility

Plan and communicate the weekly shifts to cover all posts in the assigned region
Communicate and coordinate with management and our front-line employees to make adjustments when necessary due to changes in the schedule (client requests, call-outs, etc.)
Use independent to determine optimal employee placement based on client needs
receive emergency service requests and negotiate with customer regarding service level and qualifications of personnel for assignment
Maintain Scheduling database to ensure accurate information on the daily schedule is posted
Collaborate with Human Resources on matters including but not limited to personnel information, incident tracking, and disciplinary action
Address tardiness of employees and coordinating disciplinary actions with the relevant supervisors
Address daily call outs and locate replacements for the shifts
Coordinate daily schedule adjustments in a timely fashion
Clear all “exceptions” to the schedule on a daily basis to ensure the weekly payroll records are correct by calling handlers/operatives, verifying data, etc., and documenting steps taken

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
401(k) plan, subject to eligibility requirements
Paid time off offered at an accrual rate of 4.923 hours bi-weekly
Eight paid holidays
Employee Assistance Program
Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more...

Fulltime

New

Behavior Analyst in Training

Behavior Analysis Practicum (Master's Level). Premier ABA Provider for Children ...

Location

United States , Lakewood

Salary:

24.00 - 30.00 USD / Hour

Action Behavior Centers

Expiration Date

Until further notice

Requirements

Supervisee has accrued 85% of fieldwork hours (1700/2000hours)
All Restricted hours completed
Proof of enrollment in an accredited applicable masters program

Job Responsibility

Providing early intervention therapy in a center-based setting
Shaping the minds of kiddos in early childhood (ages 18 months to 8 years old)
Collecting data and implementing individualized treatment plans for each child
Collaborating with BCBA’s and our team of like-minded individuals dedicated to living ABC’s core values
Allocate 8 hours per week off direct care schedule to work on BDS modules
Sit for the BACB exam within 6 months of joining our team

What we offer

No-cost supervision hours
$5,000 BCBA Pass Bonus
Wealth of benefits + perks
Generous time off: 10 holidays, 10 paid days PLUS 2 flex days
College Tuition Employee Discount
Health Benefits: Paid up to 90% by the company with 4 plans to choose from
401K + Match
Free lunch EVERY Friday
Complimentary DoorDash DashPass
Calm subscription

Fulltime

Administrative officer - call handler

Brook-St Hiredonline

Location:
United Kingdom , Loughborough

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 28, 2025

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