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We are looking for a meticulous Administrative Assistant to support daily operations in a fast-paced environment. This is a Contract to Permanent position based in New Mexico, Texas, offering an opportunity to grow within the organization. The role involves managing administrative tasks, ensuring efficient communication, and maintaining compliance with industry standards.
Job Responsibility:
Coordinate and manage schedules, appointments, and meetings to ensure efficient time management
Handle inbound and outbound calls, providing excellent customer service and addressing inquiries promptly
Maintain and organize loan files, ensuring accurate data entry and compliance with industry regulations
Prepare and edit documents using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Communicate effectively through email correspondence, ensuring clear and precise interactions
Track deadlines and follow up on loan application processes to ensure timely completion
Support team members by managing administrative workflows and prioritizing tasks effectively
Ensure compliance with mortgage industry standards while handling sensitive information with confidentiality
Collaborate with clients and staff to facilitate smooth communication and information sharing
Requirements:
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously
Excellent written and verbal communication skills for interacting with clients and team members
Knowledge of mortgage industry terminology and regulations is preferred
High attention to detail to ensure accuracy in documentation and data entry
Experience in customer service, with a focus on delivering quality and client-centered solutions
Ability to manage schedules, appointments, and deadlines effectively
Familiarity with handling inbound and outbound calls in a structured and efficient manner
Nice to have:
Knowledge of mortgage industry terminology and regulations
What we offer:
medical, vision, dental, and life and disability insurance
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