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A trusted healthcare organization in Milford, Connecticut is seeking a highly organized and proactive Administrative Assistant to support daily office operations and help ensure a positive experience for patients and staff alike. This role involves managing administrative tasks, coordinating schedules, and assisting various departments in maintaining seamless operations.
Job Responsibility:
Manage daily office responsibilities, including phone calls, correspondence, and record keeping
Process and maintain accurate patient files, medical records, and other administrative documents
Coordinate schedules for healthcare providers, patient appointments, and staff meetings
Manage appointment confirmations and rescheduling requests promptly and courteously
Input and retrieve data from electronic medical records (EMR) systems with accuracy and efficiency
Prepare reports and communications for internal review or external distribution
Serve as the first point of contact for patients, greeting them with professionalism and empathy
Support healthcare personnel with administrative needs such as forms preparation, supply organization, and coordination of care processes
Ensure compliance with HIPAA regulations, healthcare standards, and organizational policies
Assist in maintaining office documentation required for audits or regulatory reviews
Address patient concerns or administrative issues with professionalism and escalate urgent matters to the appropriate person
Requirements:
High school diploma or equivalent required
Associate’s degree in Business Administration, Healthcare Administration, or a related field preferred
2+ years of experience in an administrative support role, preferably within a healthcare or medical office setting
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms
Experience with electronic medical records (EMR) systems is highly desirable
Ability to prioritize responsibilities, manage deadlines, and multitask in a dynamic healthcare environment
Strong written and verbal communication skills to interact effectively with patients, staff, and external partners
Professional demeanor with excellent customer service skills and the ability to build relationships with patients and team members
High level of accuracy in managing information and records processing
Nice to have:
Experience with electronic medical records (EMR) systems
Associate’s degree in Business Administration, Healthcare Administration, or a related field
What we offer:
Medical, vision, dental, and life and disability insurance
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