Administrative Assistant

• Maintain and update an organized database of member information to ensure data accuracy
• Provide assistance to members by resolving technical issues or guiding them through system navigation, with training provided
• Prepare and distribute letters, informational materials, and other communications to members
• Generate detailed reports and summaries based on member data as requested
• Manage mailings, document preparation, filing, and general office support tasks
• Collaborate with other departments to address and resolve member concerns effectively
• Ensure confidentiality and maintain data integrity in all administrative processes
• Coordinate schedules and appointments to support team activities

• High school diploma or equivalent
• an associate’s degree or higher is preferred
• At least 1–2 years of experience in an administrative, clerical, or customer service role
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Strong organizational skills with high attention to detail
• Exceptional written and verbal communication abilities
• Ability to manage priorities and meet deadlines in a fast-paced environment
• A detail-oriented and friendly demeanor with a focus on providing excellent service
• Familiarity with membership management or billing software is a plus

Familiarity with membership management or billing software

• Medical insurance
• vision insurance
• dental insurance
• life insurance
• disability insurance
• 401(k)