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We are looking for a detail-oriented bilingual Spanish Administrative Assistant to for a nonprofit in Gardena, California. In this role, you will provide crucial support to ensure smooth daily operations, assisting with a variety of administrative and customer service tasks. This is a Contract-to-Permanent position, offering an excellent opportunity to grow within a reputable non-profit organization.
Job Responsibility:
Deliver excellent customer service to parents, providers, and internal and external stakeholders
Support the fiscal team by conducting research, maintaining documentation, and managing spreadsheets for provider garnishment processes
Handle tasks related to processing, printing, mailing, and addressing inquiries for Stage 1 and AP providers
Respond to provider payment-related calls, including check verifications, by managing the provider payment processing call queue
Update and maintain provider files in the internal database, particularly regarding monthly union dues
Assist with special projects for the fiscal team as needed
Perform general administrative duties as assigned to support departmental goals
Requirements:
Minimum of 1 year of experience in an administrative or similar role
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Strong skills in answering inbound and outbound calls with professionalism
Excellent customer service abilities with a focus on clear communication
Competence in data entry and maintaining accurate records
Experience with email correspondence and scheduling appointments
Ability to multitask and adapt to changing priorities in a dynamic environment
What we offer:
Medical, vision, dental, and life and disability insurance
Access to company 401(k) plan
Opportunity to grow within a reputable non-profit organization
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