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We are looking for a dedicated Administrative Assistant to join a respected non-profit organization in Grand Rapids, Michigan. In this Contract-to-Permanent role, you will play a vital part in supporting individuals experiencing homelessness by helping them secure housing and access essential resources. This position offers comprehensive training and requires a motivated individual who enjoys teamwork and has strong technical skills, particularly with Microsoft Excel. You must be willing to work a rotating schedule and some weekends.
Job Responsibility:
Assist individuals experiencing homelessness with securing housing and completing necessary documentation
Manage and process grant applications to secure funding for housing initiatives
Calculate income and rent amounts to ensure accurate eligibility determinations
Maintain compliance with regulatory standards and organizational policies
Collaborate with team members to enhance the effectiveness of resource allocations
Respond to inbound calls with professionalism and a courteous manner
Maintain accurate and organized department files and records
Provide financial counseling and guidance to clients as needed
Utilize Microsoft Excel and other tools to manage data and create reports
Ensure all client interactions and documentation follow established procedures.
Requirements:
At least 1 year of experience in an administrative or client-facing role
Strong proficiency in Microsoft Excel and general computer skills
Excellent organizational abilities and attention to detail
Ability to communicate effectively and maintain a friendly, detail-oriented demeanor
Passion for working with underserved communities, particularly the homeless population
Self-motivated and able to quickly learn new systems and processes
Experience with compliance functions and regulatory documentation
Collaborative mindset and ability to work well within a team environment.
What we offer:
Comprehensive training
Medical, vision, dental, and life and disability insurance
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