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We are looking for a skilled Administrative Assistant to join a team in Grand Rapids, Michigan. As part of a non-profit organization, this Contract to permanent position focuses on providing critical support to individuals in need of housing resources while ensuring compliance with program guidelines and regulatory requirements. This role combines administrative expertise with a commitment to helping individuals and families achieve stability and self-sufficiency.
Job Responsibility:
Deliver high-quality administrative support to the program supervisor and team, ensuring smooth operations and adherence to organizational policies
Evaluate the eligibility and service needs of individuals and families facing homelessness or housing challenges
Assist participants in identifying and securing housing options that align with program requirements and personal preferences
Maintain effective communication with property managers, tenants, and community stakeholders to foster positive relationships
Conduct inspections to verify that rental properties meet Housing Quality Standards and are suitable for program participants
Develop individualized housing plans that empower participants to achieve long-term stability and independence
Facilitate workshops and training sessions to educate participants on tenant responsibilities, workforce development, and self-sufficiency
Accurately manage participant files and program data, ensuring compliance with funding and reporting requirements
Collaborate with external agencies and professionals to coordinate services and support for participants
Contribute to team meetings, strategic planning, and development initiatives focused on attention to detail to enhance service delivery
Requirements:
Proven experience in administrative roles, ideally within a non-profit or similar organization
Strong proficiency in data entry and managing program documentation
Excellent communication skills, both written and verbal, to interact effectively with diverse stakeholders
Ability to perform receptionist duties, including answering inbound calls and addressing inquiries
Familiarity with housing assistance programs and resources is highly preferred
Competence in coordinating events, training, and workshops to support program participants
Skilled in maintaining detail-oriented relationships and promoting collaboration among teams and external partners
Knowledge of relevant laws, regulations, and standards related to housing and social services is an advantage
What we offer:
medical, vision, dental, and life and disability insurance