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Administrative Assistant (Preferably Bi-lingual -Spanish) provides advanced administrative and operational support to the HR department in a resort environment. This role independently manages core HR processes, supports employee lifecycle activities, ensures compliance and data accuracy, and serves as a knowledgeable point of contact for employees and leaders. The position requires discretion, initiative, and a strong understanding of hospitality HR operations.
Job Responsibility:
Independently manage daily HR administrative operations with minimal supervision
Coordinate calendars, interviews, orientations, training sessions, and HR meetings
Draft, review, and distribute HR communications, reports, and standard documentation
Maintain organized HR workflows, timelines, and task tracking
Maintain accurate and compliant personnel files (electronic)
Administer onboarding documentation including I-9 verification, background checks, and employment eligibility
Track certifications, licenses, training completions, and required renewals
Coordinate recruiting logistics, interview scheduling, and candidate communications
Prepare offer letters and hiring documentation per established guidelines
Lead new hire onboarding logistics and orientation sessions as assigned
Partner with department leaders to ensure smooth new hire transitions
Review timecard corrections and submit adjustments for approval
Support benefits enrollment, qualifying life events, and employee status changes
Liaise with payroll and benefits vendors to resolve standard issues
Serve as a trusted point of contact for employee inquiries and HR processes
Provide guidance on policies, procedures, and forms within established parameters
Support employee recognition programs, engagement initiatives, and events
Maintain professionalism and confidentiality in sensitive employee matters
Identify opportunities to improve HR administrative processes and documentation
Assist with HR initiatives such as engagement surveys, training programs, and system implementations
Requirements:
High school diploma or equivalent required
associate or bachelor’s degree preferred
3–5 years of administrative/office experience
Customer-service orientation with the ability to work independently in a fast-paced environment
High level of discretion and sound judgment
Bi-lingual (Spanish) preferred
Advanced organizational, prioritization, and project management skills
Proficiency in Microsoft Office
Strong written and verbal communication skills
Ability to sit, stand, and move throughout the resort as needed
Flexibility to support peak seasons, onboarding periods, and special HR events