Administrative Assistant, Robert Half

Robert Half

Location:
United States, New Orleans

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are offering a short-term contract to full time employment opportunity for an Administrative Assistant in the Non-Profit industry, located in New Orleans, Louisiana. The selected candidate will play a crucial role in the IT Department, managing a variety of tasks from procurement assistance to project support and help desk operations.

Job Responsibility:

Facilitate and manage interoffice procurement tasks related to IT, including preparation of purchase requests, coordination with vendors, and tracking orders
Provide administrative support for the IT Director, collaborating with the Contract Manager and Project Manager on key initiatives such as the Electronic Documentation Project and the Camera Project
Attend to the IT Help Desk phone line, address basic inquiries, and create detailed service tickets in the system for escalation to IT team members
Oversee the agency’s WordPress website, ensuring IT-related updates are posted accurately and timely, and maintaining a detail-oriented online presence
Open and monitor IT service tickets, ensure requests are properly documented, resolved promptly, and maintain effective communication with staff throughout the process
Act as the liaison between the IT department and agency staff, ensuring clear, detail-oriented, and timely communication to maintain a high standard of customer service
Perform administrative duties necessary to support IT department operations, including creating and managing documents, spreadsheets, and correspondence using Microsoft Word and Excel

Requirements:

Proficiency in answering inbound calls professionally and efficiently
Demonstrated ability in providing exceptional customer service
Experience in performing accurate data entry tasks
Proficient in managing email correspondence in a timely and effective manner
Skilled in handling both inbound and outbound calls
Advanced knowledge of Microsoft Excel for data management and analysis
Proficiency in using Microsoft Outlook for scheduling and email management
Skilled in creating presentations using Microsoft PowerPoint
Advanced knowledge of Microsoft Word for document creation and editing
Experience in scheduling appointments and managing calendars efficiently

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Administrative Assistant