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We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Ivyland, Pennsylvania. In this role, you will be responsible for managing daily administrative tasks while ensuring smooth operations and effective communication within the organization. This position is ideal for someone with strong organizational skills and a proactive approach to problem-solving.
Job Responsibility:
Provide administrative support by managing schedules, organizing files, and handling correspondence
Answer inbound calls and address inquiries with professionalism and efficiency
Assist with benefit-related functions, including documentation and communication with employees
Perform billing tasks, ensuring accuracy and timely processing
Support claim administration processes, including documentation and follow-up
Coordinate with various departments to ensure seamless operations
Maintain confidentiality and handle sensitive information securely
Draft and prepare reports, presentations, and other business documents as needed
Monitor and order office supplies to maintain an organized workspace
Collaborate with team members to improve administrative systems and processes
Requirements:
Proficiency in computer programs and office software, including Microsoft Office Suite
Strong communication skills to interact effectively with clients, employees, and stakeholders
Experience in answering inbound calls and providing exceptional customer service
Familiarity with benefit functions and billing processes
Prior experience in claim administration or a similar role is preferred
Excellent organizational skills and attention to detail
Ability to handle sensitive information with discretion and maintain confidentiality
Minimum of 2 years of relevant administrative experience
What we offer:
medical, vision, dental, and life and disability insurance
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