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Administration Officer

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Austin Health

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Location:
Australia , Heidelberg

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

The Administration Officer in Cardiology provides essential support to the cardiology department by managing daily administrative operations, ensuring efficient workflow, and facilitating effective communication between healthcare providers, patients, and external partners.

Job Responsibility:

  • Obtain relevant patient information and communicate with patients effectively and professionally
  • Demonstrate a mature, courteous, polite, and helpful manner when dealing with patients and co-workers
  • Use of computer-booking system to check patients into department and booking diagnostic appointments
  • Arrange patient transport and interpreters for the Laboratory patients as required
  • Demonstrate experience and outstanding telephone skills in a busy environment, promptly handling all telephone enquiries, maintaining booking systems, obtaining, and sending results and faxes as the first point of contact
  • Liaise with outpatient clinics and Consultant rooms to book appointments
  • Work collaboratively across the Cardiology department and with other medical staff

Requirements:

  • Ability to work independently and collaboratively across departments
  • Commitment to maintain and update own professional development portfolio
  • Commitment to a high standard of patient care
  • Ability to seek ways to continuously improve systems and procedures
What we offer:
  • Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
  • A suite of wellness initiatives including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Onsite childcare at Austin Hospital, easy access via public transport and car parking options
  • Mentoring and career development opportunities

Additional Information:

Job Posted:
March 01, 2026

Expiration:
March 03, 2026

Employment Type:
Parttime
Work Type:
On-site work
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