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As an Administrative Assistant, your role will involve efficiently processing information and completing a variety of administrative tasks in a timely and organised manner. You'll play a key part in supporting both the manufacturing team and the wider office team with day-to-day operations. This is a customer-facing role, so you'll also be responsible for handling incoming calls and responding to email enquiries as needed. The ideal candidate will have previous office experience, be confident using Microsoft Office and bring a proactive, detail-oriented approach to their work.
Job Responsibility:
Communicating with customers and suppliers via phone and email regarding company products and services
Updating product drawings and technical blueprints
Collaborating with the production team to ensure documentation is current using Microsoft Word and Excel
Maintaining and updating digital records and databases
Processing and inputting customer orders
Updating and managing supplier information
Creating and inputting purchase orders
Coordinating with third-party contacts as needed
Printing, photocopying, and managing general office paperwork
Welcoming and assisting visitors to the office
Handling and organising office correspondence
Monitoring office supplies, taking inventory, and placing orders when necessary
Supporting order dispatch processes
Requirements:
Proven experience in a similar office-based role
Strong organisational skills with excellent attention to detail
Ability to work independently and take initiative
Professional and confident telephone manner with the ability to direct calls appropriately
Capable of managing workload effectively in a fast-paced, ever-changing environment
Excellent verbal and written communication skills
Able to communicate clearly and appropriately with a range of audiences
High proficiency in Microsoft Word, Outlook, and Excel
Experience with Sage 50 accounting software (desirable but not essential)
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