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The Accounts Receivable Lead handles moderately complex accounting tasks, resolves internal and external customer issues, improves AR processes, and ensures accuracy in financial records. This role also assists with financial reporting and provides leadership and task direction to the AR team.
Job Responsibility:
Lead, coach, and provide feedback to AR team members
Manage all AR functions for multiple companies and lead cleanup initiatives
Follow up on past-due invoices and resolve payment or credit hold issues
Monitor unapplied cash and work with the team to meet weekly reduction goals
Partner with sales and customer service to address slow-pay accounts and pricing discrepancies
Process daily deposits, statements, credit memos, and debit memos
Research and resolve partial payments, returns, proof of delivery, and billing errors
Maintain effective communication with customers and internal teams
Implement and support AR processes and internal controls
Follow procedures for approving and onboarding new customers
Coordinate with collection agencies and process bad debt write-offs
Prepare tracking reports and assist with special projects
Support ESG's Quality Policy and department goals
Requirements:
Associate degree or equivalent experience
Leadership Experience
5+ years of accounting experience, including supervisory responsibilities
Strong AR and bookkeeping knowledge
Excellent communication skills
Detail-oriented with strong multitasking abilities
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