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This role centers around providing top-tier support for account management, enhancing cash flow through detailed reporting and analysis, and implementing processes to track E-billing progress and reduce overdue balances.
Job Responsibility:
Efficiently process customer credit applications and maintain precise records of customer credit
Directly liaise with clients to respond to queries, provide reports, and resolve invoice discrepancies and receivable issues
Collaborate with the billing department and attorneys to address billing and collections problems
Actively track E-billing progress, including status reporting and resolving short-paid and rejected invoices in conjunction with the Billing department
Contribute to the creation of best practices for E-billing monitoring, collections, and A/R management to optimize processes
Assess delinquent accounts and suggest resolution strategies
Handle daily processing and posting of client payments
Coordinate with attorneys on payment-related issues, ensuring proper allocation of payments
Process suitable credits, write-offs, and discounts on client invoices
Prepare and monitor A/R dashboards and reports, including aging, reconciliation, and collections reports
Carry out ad hoc reporting and other assigned tasks and projects
Requirements:
Possession of strong skills in Account Reconciliation
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