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To assist the Credit Manager in maintaining proper credit procedures throughout the hotel in accordance with both local and Four Seasons Hotels Limited policies and procedures.
Job Responsibility:
Assist the Credit Manager in maintaining proper credit procedures throughout the hotel
Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
Comply with Four Seasons’ Work Rules and Standards of Conduct
Print, prepare and mail statements for outstanding C/L accounts at least twice per week
Answer guest and credit card inquiries concerning accounts
Prepare and maintain complete, accurate and organized records for all outstanding accounts
Ensure all Travel Agent payments are properly reviewed/verified, audited
Review group and catering contracts, establish understanding of billing arrangements and follow up on deposits and prepayments
Assist the Income Auditor in reconciling the City Ledger totals
Assist the Credit Manager in obtaining credit references
Assist the Credit Manager in collection of outstanding accounts
Attend pre & post conference meetings with meeting planners
Attend and record minutes at credit meetings
Collect payments to City Ledger Accounts daily
Communicate promptly with the Credit Manager on any discrepancies
Requirements:
High School/College education or equivalent experience
Minimum three to 12 months experience in related position with Four Seasons or other organization
Excellent written and verbal communication skills
Ability to read, write and speak English
Require a working technical knowledge of generally accepted accounting principles and Four Seasons Internal Controls, Policies and Procedures as they relates to Credit and Accounts Receivable
Require knowledge of and the ability to operate computer equipment, Microsoft Office Suite software, Opera and F&B POS systems
Ability to operate fax, scanner, copier, telephone, adding machine, calculator
Require a flexible schedule
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
50% F&B outlet discount for other Four Seasons Hotel in Japan