Account Specialist

• Generate ideas and source vendor offerings tailored to each project's requirements
• Build creative decks and presentations for clients, ensuring all project details are accurately captured
• Assist clients in finding the perfect items for their event or needs
• Handle orders from placement to delivery, including verifying pricing, following up with manufacturers, and tracking orders
• Develop and maintain the production management system for your team
• Create materials such as sales letters, PowerPoint presentations, and Microsoft Word proposals for client presentations
• Conduct product research tailored to each unique project
• Act as a trusted advisor by deeply understanding clients' businesses and aligning their needs with our solutions
• Serve as an extension of the Branding Consultants (Sales Executives), maintaining strong client relations and effective communication with all clients
• Coordinate with corporate staff (Billing, Accounts Receivable, Accounts Payable, etc.) on client accounts (invoices, aging, etc.)
• Proactively create custom flyers and marketing materials for existing clients

• 2 years of experience preferred in the Promotional Products industry or in an environment that provided enhanced knowledge of industry-specific vendors
• Proven ability to work independently in a fast-paced environment, think critically, manage multiple priorities, and adhere to strict deadlines
• Initiative to structure and organize their day without oversight
• Superior client relation skills, including adaptability and sensitivity to client demands
• High level of detail orientation and organization, with the ability to adjust priorities in a changing environment and complete tasks
• Ability to take initiative on incoming requests and work with little to no direction from the team
• Superior product and vendor knowledge within the Promotional Products Industry
• Clear communication skills for project tracking and addressing roadblocks with the team
• Understanding that the role requires timely and effective communication with both clients and vendors
• Reliable, encouraging, and professional attitude
• Proactive approach with a team-player outlook
• Excellent phone skills, along with strong email and writing etiquette
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Sincere passion for branding and a commitment to representing our brand mission, vision, and values

Skills in Adobe Photoshop and Illustrator are a plus