Account Services Client Management Director Job at Elevance Health (Atlanta)

Account Director

We are looking for a strategic and commercially driven Account Director to lead ...

Location

United Kingdom , London

Salary:

53000.00 - 58000.00 GBP / Year

Born Social

Expiration Date

Until further notice

Requirements

In-depth years of experience in a Client Services role within an agency environment
Strong understanding of social-first delivery, including strategy, creative, media, and account management
Skilled in project management and client services principles, with experience mentoring or developing others
Experienced in the commercial management of accounts, including profitability and scope oversight
Proven track record of retaining, developing, and growing client accounts
Passionate about enhancing client experience and building strong, lasting relationships
Ideally, experience working with global brands
Demonstrated success in driving account growth, upselling, and leading successful pitches
Confident in stakeholder management, engaging with senior client decision-makers
Proactive problem solver with a solutions-focused mindset and strong attention to detail

Job Responsibility

Account development
Client Services & Growth Strategy: Setting ambitious growth targets and leading client services strategy. Developing and executing account plans, leveraging client insight, stakeholder management, and reporting to drive upselling. Leading pitches, proposals, and scoping for new opportunities
Reporting & Client Management: Communicating the value of our work and the value of social media to clients. Identifying opportunities to add more impact and keeping clients informed on agency developments, thought leadership, and industry trends
Client Communication: Overseeing all client communication, but focusing in on communication about mid-to-long-term business and marketing plans. Organising key meetings and quarterly reviews, and proactively resolve delivery or client issues. Recognising and resolving delivery or client issues or lack of results
Account Leadership
Team Communication: Ensuring to keep the team updated on client communication to inform upcoming account plans and driving commercial awareness across the team. Ensuring the team is communicating and operating effectively together
Quality of work: Build and lead high-performing account teams, driving collaboration and commercial awareness. Inspiring excellence, and ensuring work meets client strategic goals and our highest standards
Project Management
Scope Management: Ensuring accurate delivery of scope of work using time tracking, ensuring deliverables are of high quality and all deadlines are met. Recognising and resolving any scope or resourcing issues and leading on new resourcing requests
Collaboration: Working closely with Social Media Managers to manage Creative & Paid Media Manager briefs and deadlines and sign off on all deliverables. Establishing strong lines of communication to share progress updates

Fulltime

Account Executive, Client Services

As our Account Executive, your primary goal is to oversee successful implementat...

Location

United States

Salary:

70000.00 - 85000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+ years of client services experience
1+ year of agency or pharmaceutical advertising experience
Working knowledge of digital marketing
Good working knowledge of pharmaceutical and biotech industries and scientific communications
Is proactive and results oriented, with a commitment to accountability
Possesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency in MS Office, Adobe, WebEx (or other similar systems)
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions
Strong organizational skills

Job Responsibility

Oversee successful implementation of existing client SOWs
Coordinate internal and external resources
Manage timelines and budgets
Provide day-to-day communication with the clients
Troubleshoot, remain cool under pressure, and communicate concisely and effectively to keep clients and internal teams informed and organized
Demonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implications
Demonstrate knowledge of agency procedures, identify typical issues, and escalate appropriately
Employ ability to modify core product framework plans to form custom project plans
Evaluates deliverables against Project Briefs
Show resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)

What we offer

100% remote environment with opportunities for local meet ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement

Fulltime

Senior Director, Client Services

As our Senior Director, you will work autonomously to develop and build client r...

Location

United States

Salary:

160000.00 - 200000.00 USD / Year

Vaniam Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree
Working knowledge of digital marketing
Is flexible, adaptable, and “cool under pressure”
Ability to work on a large variety of global and US projects across multiple accounts
Results-oriented mindset with a commitment to accountability
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clients
Proficiency with the following computer programs and systems: MS Office (Word, Excel, PowerPoint, Outlook), Adobe, WebEx, and/or Zoom
Excellent oral and written communication skills
Demonstrate leadership skills and ability to prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize other people and other tasks
Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutions

Job Responsibility

Oversee the development of proposals and tactical plans
Demonstrate a comprehensive understanding of multiple client’s businesses, their marketplace, and actively seek opportunities for further account development
Serve successfully as point of authority and/or source of advice for therapeutic area of assigned account(s)
Maintain a strong understanding of the healthcare industry business trends, best practices, and healthcare regulations
Communicate and advocate for Vaniam Group point of view
Ensure work is completed within budget by project
Monitor fee performance to encourage/ensure account profitability
Seek to optimize the agency’s services, processes, deliverables, and internal resources
Provide strong account leadership, effectively directing and motivating team members to accomplish desired goals and maintaining client expectations
Solve client issues, independently moderating conflicts with significant complexity and political sensitivity

What we offer

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement

Fulltime

Director & senior manager

Director & Senior Manager position within the Dopkins Assurance Services Group, ...

Location

United States , Buffalo

Salary:

Not provided

Dopkins & Company, LLP

Expiration Date

Until further notice

Requirements

Managing client relationships and assuming the role as a trusted advisor to our clients
Assuming the role of client service coordinator by working collaboratively within the Firm structure to serve our clients
Managing client deliverables and be able to accept final responsibility for decisions and the client work product
Managing risk in the client service process by following professional standards
Keeping current with a changing Federal and State regulatory environment
Demonstrating critical thinking ability
Exhibiting sound and practical business judgment
Operating with a commitment to ethical behavior, integrity and accountability
Having a high level of expertise and can contribute to the thought leadership within the Firm
Self-motivation to develop technical & professional skills

Job Responsibility

Assume a leadership role within our Firm and the Assurance Services Group (AS) by serving on the AS leadership team
Serve as a trusted advisor to a sophisticated client base and to actively engage in a leadership role with those clients
Mentor emerging leaders

What we offer

Opportunity to be a part of the strategic vision for passing a successful Firm onto the next generation of leadership and beyond
Various leadership development programs and support through our status as an RSM US Alliance firm

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

Account Director

Walker Sands is seeking a seasoned Account Director who can lead a portfolio of ...

Location

Salary:

100000.00 - 104500.00 / Year

Walker Sands

Expiration Date

Until further notice

Requirements

At least 7-10 years leading client accounts in a marketing and/or creative agency
Understanding of all aspects of digital marketing
Experience working with and/or managing cross-disciplinary teams in a matrix account team structure
Demonstrated ability to communicate with and present to executive and C-level client contacts
Ability to work under pressure and manage multiple priorities simultaneously
Proficiency in project management tools and software
Excellent listening, negotiation and presentation skills
Excellent verbal and written communication skills

Job Responsibility

Lead medium to large point-solution and multi-service accounts as the primary day-to-day contact and hands-on client account leader
Serve as a senior point of contact for both internal service teams and external clients
Work with services teams to define program goals and strategy
Monitor results and client business impact
Build client relationships
Manage account profitability, client health and renewals
Provide department leadership including: manage utilization for those in the coaching tree, contribute to department process improvement and innovation, and develop department training
Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices
Drive integration and collaboration across all teams to deliver outcome-driven integrated marketing solutions
Lead and participate in sales pitches for new business, with strong presentation skills that build confidence in the program and team

What we offer

Comprehensive medical, dental, and vision plans
Mental health resources
Pet insurance
Fertility benefits
Employer-matched 401(k)
Access to financial planning services
Flexible PTO
8 paid holidays
Half-day summer Fridays
A week off between Christmas and New Year

Vice President, Account Management

Serve as a senior leader within Client Services and a key voice on the Senior Le...

Location

United States , Seattle

Salary:

137500.00 - 150000.00 USD / Year

Walker Sands

Expiration Date

Until further notice

Requirements

At least 12-15 years leading client accounts in a marketing, PR and/or creative agency
Demonstrated success in managing high-value, integrated marketing accounts with complex and large budget scopes
Deep understanding of B2B industries (e.g., tech, SaaS, professional services) and all aspects of the marketing landscape
Demonstrated ability to build trusted advisor relationships with executive and C-level client contacts
Exceptional leadership working with and/or managing cross-disciplinary teams in a matrix account team structure
Extensive experience in business development, including leading sales pitches, growing client accounts, and negotiating contracts
Strong financial acumen with experience managing client budgets, profitability, and utilization metrics
Ability to work under pressure and manage multiple priorities simultaneously
Proficiency in project management tools and software
Excellent listening, negotiation and presentation skills

Job Responsibility

Lead up to 2 large, multi-service accounts as the primary senior strategist and relationship manager
Works with services teams to define program goals and strategy
monitors results and client business impact
builds client relationships
and manages account profitability, client health and renewals
Serve as senior oversight for a portfolio of large, integrated and/or high-value accounts, establishing trusted advisor relationships with senior client stakeholders (e.g., CEOs, CMOs) and senior point of contact for internal service teams
Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices
Provide strategic direction for client programs, ensuring alignment with client goals and agency capabilities
Navigate high-stakes client conversations, including budget discussions, quality concerns, and sensitive business challenges such as leadership transitions or budget cuts
Lead the development of integrated marketing plans and campaigns with a deep understanding of B2B industries (tech, SaaS, professional services)

What we offer

Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
Employer-matched 401(k) and access to financial planning services
Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams
Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift
Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
Clear career paths, mentorship programs, and learning events to help you grow professionally

Fulltime

Account Director

Zion & Zion is looking for a passionate, motivated, and experienced business thi...

Location

United States

Salary:

Not provided

Zion & Zion

Expiration Date

Until further notice

Requirements

5 years or more of account management experience
5 years or more of marketing experience
A bachelor’s in marketing, business, or a related discipline
Extensive understanding of complex business concepts and how marketing efforts should support clients’ strategic goals
Ability to manipulate data and uncover strategic insights within client sales and operational data
Ability to form insights related to client reporting and deliver said insights to the client
A strong personality that will be immediately perceived by clients as providing leadership
Proven ability to manage complex multiple clients and expertly set client expectations
Ability to foresee challenges/issues with client accounts before they happen and propose solutions
Proven ability to build relationships with internal account team members to create a productive, collaborative work environment for your client account teams

Job Responsibility

Day-to-day interface between clients and the agency
Managing several complex, larger client accounts in varying industries
Leading the development of advertising strategies
media plans
MarTech solutions
and solutions to creative, logistical, and technical problems
Building a strong working and personal relationship with client POCs and their management
Growing clients’ businesses by identifying opportunities, presenting to client, gaining client approval
Being the expert on clients’ businesses and their industries and sharing this knowledge with junior team members
Overseeing client budgets and forecasts

Account Services Client Management Director

Elevance Health

Location:
United States of America , Atlanta ▼
Nashville

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

Expiration:
February 27, 2026

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