Account Receivable Supervisor, Marriott Bonvoy

Marriott Bonvoy

Location:
Saudi Arabia, Dammam

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Account Receivable Supervisor is responsible for ensuring accurate billing and financial records, resolving past due accounts, and maintaining compliance with company policies and procedures. The role involves working closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill. The supervisor will also assist in training, motivating, and coaching employees, ensuring adherence to quality expectations and standards.

Job Responsibility:

Follow up with guest regarding satisfaction with guest-related issues
Assist and check turnovers, figures, postings, billing and documents for accuracy
Set-up proper billing accounts according to accounting policies
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
Record, store, access, and/or analyze computerized group rooming and financial information
Classify, code, and summarize numerical and financial data to compile and keep group rooming and financial records
Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved
Ensure compliance with standard and local operating procedures (SOP’s and LSOP’s)
Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill
Assist management in training, motivating, and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow all company policies and procedures
ensure uniform and personal appearance is clean and professional
maintain confidentiality of proprietary information
Anticipate and address guests’ service needs
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
Coordinate tasks and work with other departments
serve as a departmental role model or mentor
assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Perform other reasonable job duties as requested

Requirements:

Follow up with guest regarding satisfaction with guest-related issues
Assist and check turnovers, figures, postings, billing and documents for accuracy
Set-up proper billing accounts according to accounting policies
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
Record, store, access, and/or analyze computerized group rooming and financial information
Classify, code, and summarize numerical and financial data to compile and keep group rooming and financial records
Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Complete reports as specified
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures
Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved
Ensure compliance with standard and local operating procedures (SOP’s and LSOP’s)
Work closely with various departments and outside entities to achieve successful groups from pre-arrival through final bill
Assist management in training, motivating, and coaching employees
serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
Follow all company policies and procedures
ensure uniform and personal appearance is clean and professional
maintain confidentiality of proprietary information
Anticipate and address guests’ service needs
Speak with others using clear and professional language
prepare and review written documents accurately and completely
answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
Coordinate tasks and work with other departments
serve as a departmental role model or mentor
assign and ensure work tasks are completed on time and that they meet appropriate quality standards
Perform other reasonable job duties as requested

What we offer:

Becoming a member of Sheraton's global community
Engaging experiences and thoughtful service
Opportunity to be part of an amazing global team

Additional Information:

Job Posted:
April 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Account Receivable Supervisor