Account Manager

• Collaboration: work closely with other Account Managers
• collaborating on many different accounts across a wide range of industries
• Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn
• Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets
• Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
• Technical Affinity: Analytical and data-driven thinker who feels comfortable with spreadsheet analysis and technical discussions about the nuances of payments
• Feedback: Serve as a feedback loop for your customers internally

• 1-3 years of full-time work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
• bonus if in complex enterprise software, technical infrastructure or financial services
• Enjoy engaging others and developing strong working relationships internally and externally with customers
• natural-born networker and self-starter
• communication skills to organize and lead customer meetings in person, over the phone, or online
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
• Strong time management skills and constantly looking for ways to work efficiently
• Some domestic and international travel is required

Experience in complex enterprise software, technical infrastructure or financial services