Account Manager-Wedding And Social Event, Marriott Bonvoy

Marriott Bonvoy

Location:
Thailand, Bangkok

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Account Manager-Wedding and Social Event is responsible, this role is responsible for generating and closing business with local wedding planners and social clients, while ensuring a seamless transition to operations for flawless event execution. The ideal candidate will have a strong background in catering sales, event planning, and client relationship management. You will play a key role in achieving revenue targets by proactively identifying opportunities, upselling services, and delivering exceptional customer experiences. If you are passionate about creating memorable events and thrive in a fast-paced, service-driven environment, we invite you to join our team.

Job Responsibility:

Manages sales efforts for the hotel including wedding planner, local corporate and social catering
works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative
responds to incoming catering opportunities for the hotel
identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals
understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
closes the best opportunities for the hotel based on market conditions and hotel needs
uses negotiating skills and creative selling abilities to close on business and negotiate contracts
designs, develops and sells creative catered events
maximizes revenue by up-selling packages and creative food and beverage
manages catering sales revenue and operation budgets, and provides forecasting reports
develops menus which drive sales
executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
participates in and practices daily service basics of the brand
monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders
ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company
interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction
executes and supports the company’s Customer Service Standards and hotel’s Brand Standards
executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company
gains understanding of the hotel’s primary target customer and service expectations
serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event
develops a close working relationship with operations to ensure execution of strategies at the hotel level
performs other duties, as assigned, to meet business needs

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

What we offer:

Equal opportunity employer
welcoming and supporting associates from diverse backgrounds
promotion of an inclusive work environment
cultural diversity

Additional Information:

Job Posted:
July 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Account Manager-Wedding And Social Event