Account Manager, Strategic - German Speaking, Atlassian

Atlassian

Location:
Germany

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Atlassian is continuing to lead investments focused on developing our largest, most strategic customers. We partner with 82% of the Fortune 500 and work with teams at IBM, Tesla, Dish, Lufthansa and many more. Our Account Management team looks to deepen our relationships with our customers, explore how we solve their most complex challenges, and help them realize value across our solutions. We believe in the Atlassian values and want to use them as our compass in always refining and optimizing our go-to-market model.

Job Responsibility:

Accelerate revenue growth by using existing customer footprints to maximize expansion through a top-down, solution-oriented approach
Develop Senior and Executive relationships over video conferences and in-person
Manage high-value renewals & expansion across a sizable solution & product portfolio
Oversee growth opportunity management and sales cycles end-to-end
Partner with our Sales team on account planning and driving total book of business growth through competitive, market and white space analysis
Increase customer awareness of Atlassian's solution portfolio to discover cross-sell and upsell opportunities
Maintain an understanding of solution & product updates and new offerings and articulate those improvements to customers and our solution partners
Forecast accountability for your owned book of business
Identify pockets of risk in your Customer's portfolio and assessing solutions to reduce issues before they impact customer satisfaction
Manage up internally to provide awareness and advocacy of customer needs
Influence cross-functional partners toward mutually beneficial outcomes

Requirements:

7+ years experience in account management, inside sales, customer success or other relevant business areas
4+ years of experience selling Enterprise SaaS products across a global account footprint
Experience establishing communication and engagement with prospects, and trust over the phone and on video across several countries and cultures
Experience meeting or exceeding performance goals
Experience managing high-revenue customer engagements with Enterprise-level customers
Experience managing complex, end-to-end sales cycles
Experience working with Channel Partners & GSIs to retain and grow customer accounts
Understanding of the typical SaaS Customer Journey and experience guiding customers through risk scenarios
Experience using Salesforce, Clari and Tableau
Experience analyzing data to support identifying opportunity and projecting growth trajectories

What we offer:

Health and wellbeing resources
Paid volunteer days

Additional Information:

Job Posted:
April 23, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Account Manager, Strategic - German Speaking