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Account Manager, Client Relations

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Appinio

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Location:
Germany , Hamburg

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Your mission as Client Relations Account Manager is to drive sustainable growth within Appinio’s small and mid-tier client segment. You’ll be commercially responsible for a large portfolio of smaller accounts - nurturing, expanding, and reactivating them through a mix of data-driven processes and proactive sales activity. You’ll balance inbound qualification, outbound prospecting, closing deals and account growth, ensuring that every client experiences the value of Appinio’s real-time insights platform. Acting as the growth engine for your segment, you’ll combine structured execution with a curious, consultative mindset to turn opportunities into long-term relationships.

Job Responsibility:

  • Take commercial ownership of a diverse portfolio of smaller and lower-tier accounts
  • Manage and convert inbound leads into active, long-term customers
  • Proactively build a high-quality outbound pipeline
  • Drive renewals, reactivations, and upsells across your account base
  • Analyse account performance, pipeline health, and funnel metrics
  • Collaborate closely with Marketing, Customer Success, and Research team
  • Maintain organised, data-backed account management processes

Requirements:

  • 3+ years of experience in Sales, Business Development, or SDR roles
  • At least 2 years of full-cycle sales experience
  • Experience in market research or data-centric organisations
  • Hungry, proactive hunter who enjoys taking ownership of pipeline
  • Consultative, empathetic mindset
  • Organised, analytical, and data-driven
  • Naturally curious, coachable, and eager to learn
  • Thrive in a collaborative, international environment
  • Fluent in both German and English (written and spoken)
  • Based in Germany, Ideally Hamburg
What we offer:
  • Flexibility Policy - no hard cap on vacation days
  • Temporary work from abroad (up to 180 days per year for EU-based)
  • All the hardware you need and your own MacBook
  • Deutschland ticket or mobility budget (Hamburg/Berlin)
  • Subsidised Urban Sports Club membership (Germany/Spain)
  • Access to Co-working spaces (in certain cities)

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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