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We are seeking a dedicated and professional Account Manager / Administrator to join our client's dynamic team in Hornchurch, Essex. In this role, you will provide essential administrative support to internal and external sales teams, as well as suppliers, ensuring deals are approved and activated efficiently. Your primary goal will be to build and maintain customer satisfaction, taking pride in your role will be crucial to ensure continuity in reaching targets, SLAs, and maintaining in-house systems.
Job Responsibility:
Inputting proposals onto our in-house system
Building and maintaining relationships with suppliers
Communicating with funders and customers
Obtaining information to submit credit stories to our funders
Negotiating rates with suppliers and funders
Communicating credit decisions to suppliers and customers
Completing lease documentation where required
Chasing suppliers for signed documentation
Processing completed lease documentation
Answering telephones proactively
Performing any other tasks as directed by the Line Manager
Requirements:
Excellent communication and organisational skills
Strong ability and desire to be constantly challenged
Exceptional relationship skills to support external colleagues and customers
Experience in managing existing business relationships
Confident with an exceptional telephone manner
Strong negotiation and persuasion skills
A good team player
Experience in financial services would be beneficial
Nice to have:
Experience in financial services would be beneficial
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