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Atlassian is revolutionizing the software development industry and helping teams all around the world like NASA, Nike, Pixar and Tesla to promote humanity through the power of software & collaboration. We have over 236,000 customers worldwide, and the Account Executive help the largest of those accounts scale their investments in Atlassian.
Job Responsibility:
Develop and implement named Account or Territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring high bar of customer success
Maintain full Account ownership while coordinating with a variety of roles (including EDR, LA, Align, TAM, and CSM functions) to ensure a seamless customer experience
Work closely with colleagues in the Channel, EDR, and Loyalty teams to build and execute on effective sales strategies for designated territory or named Accounts
Strong interlock and engagement with Technical Account Managers to understand technical initiatives and business outcomes
Team up with the Loyalty Advocate team (Renewals Team) to maximise customer health and retention
Funnel key customer feedback through Field Ops Insights team
Establish and maintain productive peer-to-peer relationships with internal Atlassian stakeholders, Solution Partners, and key customers
Requirements:
5+ years of experience managing important customer relationships and closing strategic sales opportunities
Experience utilising a CRM to achieve and correlate key performance metrics
Build territory and strategic account plans
Experience leading Account teams to promote successful customer outcomes
Engage customers with a consultative, solution-oriented approach in discovering new opportunities
Experience meeting performance targets
Contribute to the team culture in a positive, impactful way
Business Level Japanese or above
Business Level English or above
Nice to have:
Experience selling SaaS to Dev/IT audiences
Solution selling to VP and C-level Executives
Experience working with a channel sales organisation
Familiarity with Atlassian's suite of products
Experience with both on-premise and cloud software solutions
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