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The primary purpose of the Account Executive, is to drive the expansion of market share and mindshare, while achieving the Company’s annual sales targets within assigned territories. This role involves understanding clients' technology needs, promoting our Managed Services and VAR solutions, and ensuring overall customer satisfaction. The ideal candidate will have a proven track record in Jamaica within the government and private sector in technology, and the ability to build and nurture relationships within local, in country clients.
Job Responsibility:
Client Relationship Management: Build and maintain strong relationships with prospects and new clients
Identify opportunities for upselling and cross-selling technology solutions
Address prospect and client inquiries and concerns promptly
Understand and anticipate client needs and implement appropriate long-term strategies
Grow business by expanding our footprints with new customers
Sales and Revenue Generation: Responsible for building a solid pipeline for new logo clients
Achieve sales targets and contribute to revenue growth
Collaborate with the sales team to develop strategies for expanding customer base
Sell managed services and push digital adoption for new and existing customer portfolios
Market Analysis: Stay abreast of industry trends, competitor activities, and market dynamics to identify new business opportunities and potential risks
Leverage personal network and/or other networks to identify and pursue opportunities
Performance Metrics: Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager
Identify sales prospects and provide accurate forecasts in Salesforce.com
Participate in training and professional development activities
Follow-up with customers on open proposals and action items from meetings
Analyze customers business needs
Identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention
Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed
Requirements:
Exceptional interpersonal relationship and verbal skills, including phone and in-person presentation skills
Bachelor’s degree in business, marketing, or a related field (or equivalent experience)
Proven track record of at least 5 years in sales
Strong understanding of technology products and solutions
Excellent communication and interpersonal skills
Must be able to work autonomously and is self-disciplined
Strategic thinker with the ability to analyze market trends and identify growth opportunities
Results-oriented with a focus on achieving and exceeding targets
Strong follow up skills and motivated to break into new accounts through continuous effort
Excellent verbal and written communication skills
A self-motivated, independent thinker that can move deals through the selling cycle