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As an Account Executive, Client Relationship Management & Acquisition, you will manage a portfolio of Fortune 500 accounts to achieve long-term success. This role requires industry expertise and a proven track record of executing within large companies. You will need to excel in complex sales negotiations and be able to work both autonomously and collaboratively with partners, stakeholders, and in complex business development scenarios.
Job Responsibility:
Sales Excellence: Create and qualify new opportunities by identifying technology gaps within a book of existing accounts, nurture current opportunities, and ensure retention. Work hand-in-hand with account executives to create account sales plans and ensure they are maintained as opportunities in the account progress, conduct Executive Briefing Center sessions, and key meetings.
Account Management: Manage the development and application of a dynamic customer plan based on proven methodologies to maintain a sustainable, long-term business portfolio. Demonstrate a strong understanding of the customer's business model to articulate growth opportunities and leverage industry expertise to shape the ecosystem. Serve as the primary point of contact and liaison with customers and T-Mobile partners and departments.
Customer Engagement: Proactively elevate relationships and T-Mobile sales strategies through multiple levels of the customer's organization to secure buy-in and execution. Expand strategic customer relationships to drive larger impact for the customer and expand into other areas of the organization. Develop a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipate customer's needs to deliver new insights on their business strategy and educate customers on ways to address them jointly.
Strategic Thinking: Leverage close relationships with leaders (e.g., senior leaders, VPs, and Directors) of the assigned account(s) and the broader ecosystem to shape long-term strategic direction and influence business metrics. Develop and implement strategies to expand the market position for assigned accounts. Successfully position new solutions and concepts for expanding business in evolving customer environments with funnel forecast and revenue growth accuracy.
Requirements:
High School Diploma/GED (Required)
Bachelor's Degree Business, Marketing, Sales or other relevant area of study. (Preferred)
4-7 years B2B Field Sales Experience, preferably working with Fortune 1K accounts. Required
2-4 years Telecom, Software or Technology experience Required
Business Planning Contribute to account planning and execution, aligning with strategic goals. Manage deliverables and deadlines independently and for team members. (Required)
Business Relationship Management Build and maintain long-term customer relationships to ensure satisfaction and increased revenues. Identify and develop new sales opportunities. (Required)
Business Acumen Understand business metrics, financial drivers, growth initiatives, and industry challenges. (Required)
Sales Execution Engage in daily customer interactions to create new sales opportunities and grow relationships. Meet or exceed sales targets with strategic accounts. (Required)
Product Knowledge Act as the primary interface for products and services, raising their profile with customers. (Required)
Communication Adapt communication style for different audiences. Communicate professionally with all levels of the organization, both in-person and virtually. (Required)
Negotiation Handle sales negotiations confidently with prospects and existing clients. (Required)
Executive Level Presentations Create and present persuasive content to C-level executives, both in person and virtually. (Required)
Contractual Agreements Collaborate with Legal to draft contract terms. (Required)
Autonomy and Navigation Work autonomously and navigate internal and external partners and stakeholders effectively. (Required)
Business Strategy Apply creative thinking and problem-solving skills. (Required)
CRM and Microsoft Office Use CRM systems like Salesforce to manage customer interactions and sales activities. Strong skills in Microsoft Office, especially Excel. (Required)
T-Mobile Tools & System Knowledge Familiarity with T-Mobile's tools and systems. (Preferred)
At least 21 years of age
Legally authorized to work in the United States
Nice to have:
T-Mobile Tools & System Knowledge Familiarity with T-Mobile's tools and systems.
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