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Account Executive - Case Handler

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360 Resourcing Solutions

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Location:
United Kingdom , Sheffield

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

23809.50 GBP / Year

Job Description:

You will be the go-to person for clients and customers, managing cases, keeping communication smooth, and ensuring fast, efficient resolutions. Every day is different, and every day you will make an impact!

Job Responsibility:

  • Take ownership of a caseload, managing and reviewing cases efficiently
  • Be the key point of contact via phone and email for clients and customers
  • Collaborate with the enforcement team to resolve case inquiries quickly
  • Hit deadlines and maintain high service standards
  • Prepare reports and handle invoicing

Requirements:

  • Excellent written and verbal communication skills
  • Solution-focused mindset
  • Highly organised
  • Strong team player
  • Proficient in Microsoft Office (Word, Excel, Outlook, and Teams)
What we offer:
  • Discretionary monthly bonus scheme
  • 25 days holiday + Bank Holidays
  • Enhanced Maternity and Paternity Package
  • Healthcare Cash Plan
  • Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing
  • Pension Scheme

Additional Information:

Job Posted:
December 25, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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