Account Director, Marriott Bonvoy

Account Director

Marriott Bonvoy

Location:
Indonesia, Bekasi

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

Job Responsibility:

Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals
Proactively solicits affiliate business associated with citywide events
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Maximizes revenue by up-selling packages and creative food and beverage offerings
Identifies and implements process improvements and best practices
Gains understanding of the hotel’s primary target customer and service expectations
Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the business

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Additional Information:

Job Posted:
July 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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